Judge authorizes Tim Hortons Roll Up to Win class action — but only for Quebec customers
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Montreal-based firm LPC Avocats claims some 500,000 customers across Canada received an email in April 2024 saying they had won a boat through the promotion.
Superior Court Justice Donald Bisson ruled last week that the class action can move forward, but limited it to Quebec residents because the case hinges on that province’s consumer protection laws.
Lawyer Joey Zukran says his clients should be awarded the boat and trailer they were told they won, plus damages.
He says the Quebec law states that merchants and not customers should be held responsible for errors.
A spokesperson for Tim Hortons says the company apologized last year to the customers who received the email, and declined to comment further because the case is before the courts.
Video(Youtube) https://www.youtube.com/watch?v=jFEC7ic-1O0
Judge authorizes Tim Hortons Roll Up to Win class action — but only for Quebec customers | CBC News
Superior Court Justice Donald Bisson limited the class action to Quebec residents because the case hinges on that province's consumer protection laws. In 2024, hundreds of thousands of customers were told via email they had won a boat, Montreal-based firm LPC Avocats says, in what Tim Hortons has called a technical error.
CBC (www.cbc.ca)
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Montreal-based firm LPC Avocats claims some 500,000 customers across Canada received an email in April 2024 saying they had won a boat through the promotion.
Superior Court Justice Donald Bisson ruled last week that the class action can move forward, but limited it to Quebec residents because the case hinges on that province’s consumer protection laws.
Lawyer Joey Zukran says his clients should be awarded the boat and trailer they were told they won, plus damages.
He says the Quebec law states that merchants and not customers should be held responsible for errors.
A spokesperson for Tim Hortons says the company apologized last year to the customers who received the email, and declined to comment further because the case is before the courts.
Video(Youtube) https://www.youtube.com/watch?v=jFEC7ic-1O0
Judge authorizes Tim Hortons Roll Up to Win class action — but only for Quebec customers | CBC News
Superior Court Justice Donald Bisson limited the class action to Quebec residents because the case hinges on that province's consumer protection laws. In 2024, hundreds of thousands of customers were told via email they had won a boat, Montreal-based firm LPC Avocats says, in what Tim Hortons has called a technical error.
CBC (www.cbc.ca)
Kind of ridiculous to claim there are additional damages… you thought you were winning a boat for a couple hours, theres no additional damage.
It’s also not reasonable to make Tim’s give out over $27 billion worth of boats because someone fucked up an email send script.
But this is yet another reason why digital roll up and Tim’s can get fucked.
The prize evaluation method is stupid and gameable, the selling of our real time location data through the app should have resulted in jail time, and stuff like this just proves you should never use their apps.
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Kind of ridiculous to claim there are additional damages… you thought you were winning a boat for a couple hours, theres no additional damage.
It’s also not reasonable to make Tim’s give out over $27 billion worth of boats because someone fucked up an email send script.
But this is yet another reason why digital roll up and Tim’s can get fucked.
The prize evaluation method is stupid and gameable, the selling of our real time location data through the app should have resulted in jail time, and stuff like this just proves you should never use their apps.
Well it was their negligence with the digital system… it’s similar if this was a misprint where every cup had “You won a boat”! underneath the rim. Collecting peoples’ location data should be worth $27B.
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Kind of ridiculous to claim there are additional damages… you thought you were winning a boat for a couple hours, theres no additional damage.
It’s also not reasonable to make Tim’s give out over $27 billion worth of boats because someone fucked up an email send script.
But this is yet another reason why digital roll up and Tim’s can get fucked.
The prize evaluation method is stupid and gameable, the selling of our real time location data through the app should have resulted in jail time, and stuff like this just proves you should never use their apps.
They’ll be fine 30k to be divise for the 300k customers anyway and after that the judges will asked themselves why nobody give a shit about them anymore
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Montreal-based firm LPC Avocats claims some 500,000 customers across Canada received an email in April 2024 saying they had won a boat through the promotion.
Superior Court Justice Donald Bisson ruled last week that the class action can move forward, but limited it to Quebec residents because the case hinges on that province’s consumer protection laws.
Lawyer Joey Zukran says his clients should be awarded the boat and trailer they were told they won, plus damages.
He says the Quebec law states that merchants and not customers should be held responsible for errors.
A spokesperson for Tim Hortons says the company apologized last year to the customers who received the email, and declined to comment further because the case is before the courts.
Video(Youtube) https://www.youtube.com/watch?v=jFEC7ic-1O0
Judge authorizes Tim Hortons Roll Up to Win class action — but only for Quebec customers | CBC News
Superior Court Justice Donald Bisson limited the class action to Quebec residents because the case hinges on that province's consumer protection laws. In 2024, hundreds of thousands of customers were told via email they had won a boat, Montreal-based firm LPC Avocats says, in what Tim Hortons has called a technical error.
CBC (www.cbc.ca)
I used to send marketing emails for my company. I can’t imagine what the poor kid who botched that is dealing with. People need to accept that mistakes happen. And I don’t even like Tim’s.
