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  3. Arg. On Sunday (a week ago) our trusty Brother printer suddenly decided it could not connect to our internet.

Arg. On Sunday (a week ago) our trusty Brother printer suddenly decided it could not connect to our internet.

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  • AngelaA This user is from outside of this forum
    AngelaA This user is from outside of this forum
    Angela
    wrote on last edited by
    #1

    Arg. On Sunday (a week ago) our trusty Brother printer suddenly decided it could not connect to our internet. We had just printed the day before that.

    I cannot figure out how to fix it. I have restarted the modem/router, restarted the printer, updated the firmware, reset the printer, checked to make sure the router was still doing both bands (the 5 Ghz and the 2.4)....I don't know what else to try.

    I have emailed Brother's support about it, but I'm wondering if it's just time to get a new printer. I cannot remember how long we have had this one, but it's been a long time. Maybe something inside finally failed.

    Does anyone know anything I can attempt to bring it back online?

    webonaireC 1 Reply Last reply
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    • AngelaA Angela

      Arg. On Sunday (a week ago) our trusty Brother printer suddenly decided it could not connect to our internet. We had just printed the day before that.

      I cannot figure out how to fix it. I have restarted the modem/router, restarted the printer, updated the firmware, reset the printer, checked to make sure the router was still doing both bands (the 5 Ghz and the 2.4)....I don't know what else to try.

      I have emailed Brother's support about it, but I'm wondering if it's just time to get a new printer. I cannot remember how long we have had this one, but it's been a long time. Maybe something inside finally failed.

      Does anyone know anything I can attempt to bring it back online?

      webonaireC This user is from outside of this forum
      webonaireC This user is from outside of this forum
      webonaire
      wrote on last edited by
      #2

      @AngelaPreston
      Did you try a good whack on its side? 😂 Sorry, I couldn't resist.

      AngelaA 1 Reply Last reply
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      • webonaireC webonaire

        @AngelaPreston
        Did you try a good whack on its side? 😂 Sorry, I couldn't resist.

        AngelaA This user is from outside of this forum
        AngelaA This user is from outside of this forum
        Angela
        wrote on last edited by
        #3

        @cratedigger Good old percussive maintenance!

        1 Reply Last reply
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