@jalefkowit It isn't just us elders (80+ and 76) who need support. Spouse bought a charging base & companion power brick. The quick start guide had not one instruction, only safety precautions. The QR code provided a pictorial of the devices & ports. In my aggravated state I called tech support who emailed links to the real thing! All this so the on-screen device status could be read by their APP! At least the links worked.