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  3. Epic fails to compete with Steam because “EGS is a shop, Steam is a community”, says Witchfire lead, as Epic has “nothing to do but to buy”

Epic fails to compete with Steam because “EGS is a shop, Steam is a community”, says Witchfire lead, as Epic has “nothing to do but to buy”

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  • P peruvian_skies@sh.itjust.works

    It’s called shortsighted management.

    Valve has had success with Steam because they ask themselves “What do gamers want, and how can we turn a profit by giving it to them?” For example, many of us want to mod our games. Enter the Steam Workshop. It’s free, convenient and exclusive so it fidelizes (is that a word in English?) customers and indirectly makes them money while improving their image in the market.

    Epic’s management instead asks themselves “How can we make money off of gamers?” without trying to understand the market. They see that there are many free games on Steam, and many console exclusives, and their tiny MBA brains decide that the only way forward is with free games to lock us to their platform (that’s what Valve did, right?) and exclusives so we have no choice. And they have no idea why Valve waste their time with Workshop, Community forums for each game, Proton (Linux and Mac are such a tiny share of the market!) or any of that not-obviously-profitable filler that is in fact what sets Steam apart as a service rather than just a storefront.

    teftT This user is from outside of this forum
    teftT This user is from outside of this forum
    teft
    wrote on last edited by
    #26

    Builds customer loyalty = se fideliza

    P 1 Reply Last reply
    24
    • L lfrith@lemmy.ca

      I think Epic was very arrogant in their approach assuming consumers have no self control over buying things, so assumed they’d get them no matter what if they made things exclusive to their store. That pissed off vocal people would still not be able to resist not buying games.

      Which actually is not a bad bet to make, but turned out to surprisingly not work as well as they hoped it would. And led to lingering animosity towards them that is still around years later.

      And they still seem lost when it comes to trying to figure out how to win consumers over. It’s like they got advice from Randy Pitchford from 2K telling them the way to win consumers over is to berate them and attack the competition.

      P This user is from outside of this forum
      P This user is from outside of this forum
      pdxfed@lemmy.world
      wrote on last edited by
      #27

      It’s also not 2009: Netflix streaming isn’t new. The consumer cost, time, administration and inevitable enshittification of a platform walled garden is not lost on gamers. No one wants 4 streaming services or have to open up a separate launcher depending on what game company created it.

      1 Reply Last reply
      11
      • L lfrith@lemmy.ca

        I think Epic was very arrogant in their approach assuming consumers have no self control over buying things, so assumed they’d get them no matter what if they made things exclusive to their store. That pissed off vocal people would still not be able to resist not buying games.

        Which actually is not a bad bet to make, but turned out to surprisingly not work as well as they hoped it would. And led to lingering animosity towards them that is still around years later.

        And they still seem lost when it comes to trying to figure out how to win consumers over. It’s like they got advice from Randy Pitchford from 2K telling them the way to win consumers over is to berate them and attack the competition.

        tonava@sopuli.xyzT This user is from outside of this forum
        tonava@sopuli.xyzT This user is from outside of this forum
        tonava@sopuli.xyz
        wrote on last edited by
        #28

        And led to lingering animosity towards them that is still around years later.

        Yeah I’ve been boycotting them from the start and still am, because fuck 'em

        1 Reply Last reply
        7
        • alessandro@lemmy.caA alessandro@lemmy.ca
          This post did not contain any content.
          Link Preview Image
          Epic fails to compete with Steam because “EGS is a shop, Steam is a community”, says Witchfire lead, as Epic has “nothing to do but to buy”

          Why do gamers refuse to use the Epic Games Store? Former Epic exclusive Witchfire developer Adrian Chmielarz explains its because Steam is a home.

          favicon

          FRVR (frvr.com)

          thingsiplay@beehaw.orgT This user is from outside of this forum
          thingsiplay@beehaw.orgT This user is from outside of this forum
          thingsiplay@beehaw.org
          wrote on last edited by
          #29

          Tim Swiney said on the game product page there should be no disclosure of Ai usage in the games, in response to Steam “forcing” the disclosure of what is being used Ai for. Just shows how I will avoid Epic Games Store even more than before. There are plenty other reasons. Epic will not buy me as a “user” by giving me free games (however I do not blame anyone else doing so, free is a great deal to be honest).

          A C 2 Replies Last reply
          27
          • K karashta

            The launcher is still just awful. Its only purpose is to give me free games. It has never felt polished or finished at all.

            Why would I want to use a worse product?

            A This user is from outside of this forum
            A This user is from outside of this forum
            athairmor@lemmy.world
            wrote on last edited by
            #30

            I use their website to get the free games then use Heroic Launcher to download and run them.

            A K 2 Replies Last reply
            10
            • F feyd@programming.dev

              I don’t use EGS because it they actually locked in significant market share they would enshittify so fast your head would spin.

              A This user is from outside of this forum
              A This user is from outside of this forum
              athairmor@lemmy.world
              wrote on last edited by
              #31

              They’re innovating, then. They chose to enshittify before getting significant market share.

              1 Reply Last reply
              17
              • thingsiplay@beehaw.orgT thingsiplay@beehaw.org

                Tim Swiney said on the game product page there should be no disclosure of Ai usage in the games, in response to Steam “forcing” the disclosure of what is being used Ai for. Just shows how I will avoid Epic Games Store even more than before. There are plenty other reasons. Epic will not buy me as a “user” by giving me free games (however I do not blame anyone else doing so, free is a great deal to be honest).

                A This user is from outside of this forum
                A This user is from outside of this forum
                agrivar@lemmy.world
                wrote on last edited by
                #32

                I check their free games once a week, and take any that pique my curiosity - after all, Epic still has to pay the actual publishers of the games, right? Then, if I enjoy the game enough, I buy it on Steam. Yes, for the cheevies.

                1 Reply Last reply
                5
                • DestideS Destide

                  Sweeney is overly opinionated and will dictate to you how you will use your products. Valve largely short of the app’s drm just gives me the games and the app just sits in the background, this is why GOG is the true contender to Steam as they have a similar approach.

                  We don’t want to be told how to play our games, give us services to help do so by all means, but otherwise it’s a take money and leave situation.

                  A This user is from outside of this forum
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                  agrivar@lemmy.world
                  wrote on last edited by
                  #33

                  GOG is actually losing ground, in my opinion. I still use it, as that’s where I bought the Witcher games (and some old classic collections), but the launcher is SO persistently annoying. If Steam is running and minimized to the tray, I never see it unless I want to. GOG Galaxy pops to the front and demands input WAY too often.

                  Z 1 Reply Last reply
                  14
                  • A athairmor@lemmy.world

                    I use their website to get the free games then use Heroic Launcher to download and run them.

                    A This user is from outside of this forum
                    A This user is from outside of this forum
                    agrivar@lemmy.world
                    wrote on last edited by
                    #34

                    Now that is a serious big-brain maneuver!

                    1 Reply Last reply
                    0
                    • R Rentlar

                      The meme of “Valve maintains dominance by doing nothing but waits for competition to trip over itself” is funny but they do put part of the billions they make towards beneficial products for their customers.

                      • Remote Play (stream your own game from another PC)
                      • Remote Play Together (can stream a game to friends without a copy of the game and play together)
                      • Linux, Proton
                      • Well designed hardware innovations

                      Not out of the goodness of their heart but to drive sales and foster a customer base willing to return.

                      GOG and itch do try in their own way so I have bought from them, IMO they are the only competitors making serious efforts to build a mutually benefical gaming ecosystem.

                      Epic, Microsoft, Ubisoft, EA and the rest are like a trapdoor with a wooden board over it. Tim Sweeney is standing there hoping you won’t think he’s trying to find the right time to swipe the board away and get you to fall in.

                      F This user is from outside of this forum
                      F This user is from outside of this forum
                      feyd@programming.dev
                      wrote on last edited by
                      #35

                      Also all the consumer friendly shop page stuff like labeling anti features

                      1 Reply Last reply
                      18
                      • A athairmor@lemmy.world

                        I use their website to get the free games then use Heroic Launcher to download and run them.

                        K This user is from outside of this forum
                        K This user is from outside of this forum
                        karashta
                        wrote on last edited by
                        #36

                        I just collect them directly through heroic these days

                        A 1 Reply Last reply
                        4
                        • K karashta

                          I just collect them directly through heroic these days

                          A This user is from outside of this forum
                          A This user is from outside of this forum
                          athairmor@lemmy.world
                          wrote on last edited by
                          #37

                          Oh, yeah. Forgot you could do that through the embedded web browser. Really, I only get them when I see the deals pop up on Lemmy. I’ll ‘purchase’ it on my phone. I haven’t even opened Heroic in a while.

                          1 Reply Last reply
                          1
                          • J jesus_666@lemmy.world

                            The reviews are a part of the community, even if they’re not found in the “Community” part of Steam.

                            But yeah, EGS has many failings, pretty much all of which were pointed out right at the start. They weren’t improved upon because Epic don’t want to deliver the best possible experience or promote the capability of the PC as a gaming platform. They just want you to buy digital shit, get bored of it, and then buy more digital shit at the lowest possible cost to them. Effort costs money so they won’t make any.

                            H This user is from outside of this forum
                            H This user is from outside of this forum
                            hakfoo@lemmy.sdf.org
                            wrote on last edited by
                            #38

                            When they first launched, their whole main message was “it’s a cheaper cut for the devs!” Perhaps I’m being selfish, but that’s not a message that resonates to me as a buyer.

                            Hint: most of us don’t get hot and bothered about exactly how much margin Walmart lets Tyson take on their chicken nuggets, so trying to apply that message to games is weird.

                            1 Reply Last reply
                            18
                            • teftT teft

                              Builds customer loyalty = se fideliza

                              P This user is from outside of this forum
                              P This user is from outside of this forum
                              peruvian_skies@sh.itjust.works
                              wrote on last edited by
                              #39

                              Thank you! Yes, that’s what I meant.

                              teftT 1 Reply Last reply
                              8
                              • P peruvian_skies@sh.itjust.works

                                Thank you! Yes, that’s what I meant.

                                teftT This user is from outside of this forum
                                teftT This user is from outside of this forum
                                teft
                                wrote on last edited by
                                #40

                                Con gusto, parce.

                                1 Reply Last reply
                                6
                                • alessandro@lemmy.caA alessandro@lemmy.ca
                                  This post did not contain any content.
                                  Link Preview Image
                                  Epic fails to compete with Steam because “EGS is a shop, Steam is a community”, says Witchfire lead, as Epic has “nothing to do but to buy”

                                  Why do gamers refuse to use the Epic Games Store? Former Epic exclusive Witchfire developer Adrian Chmielarz explains its because Steam is a home.

                                  favicon

                                  FRVR (frvr.com)

                                  softestsapphic@lemmy.worldS This user is from outside of this forum
                                  softestsapphic@lemmy.worldS This user is from outside of this forum
                                  softestsapphic@lemmy.world
                                  wrote on last edited by
                                  #41

                                  EGS is a laggy mess and I can’t even play Fortnite, one of the top 5 most popular games, on Linux, because Epic Games decided they don’t like Linux. Other games have Easy Anticheat that works on Linux, but Epic intentionally chose to exclude those users, this is an encapsulation of why they suck ass compared to Steam.

                                  1 Reply Last reply
                                  18
                                  • Q quetzalcutlass@lemmy.world

                                    Meanwhile if you’re part of Steam’s partner program you know that Valve are constantly improving things on the backend for devs and publishers. Just about the only “developer-friendly” thing Epic does that Steam doesn’t do better is asking for a smaller cut.

                                    T This user is from outside of this forum
                                    T This user is from outside of this forum
                                    trousersmcpants@lemmy.world
                                    wrote on last edited by
                                    #42

                                    Yup, there’s a reason so many developers are willing to go to Steam despite them taking a larger cut. It was so weird that Epic seemed to market to consumers about how it was so much better for developers while they did nothing to actually make their platform desirable for either.

                                    1 Reply Last reply
                                    2
                                    • pressedhams@lemmy.blahaj.zoneP pressedhams@lemmy.blahaj.zone

                                      I have never had remote play together work smoothly enough to actually play. Even when on the same network the input lag is problematic.

                                      J This user is from outside of this forum
                                      J This user is from outside of this forum
                                      jakeroxs@sh.itjust.works
                                      wrote on last edited by
                                      #43

                                      It works great for me on wifie 6e, I did have issues using remote play from my PC to my deck until I disabled AX for the 2.4/5ghz networks on my router tho

                                      1 Reply Last reply
                                      1
                                      • R Rentlar

                                        The meme of “Valve maintains dominance by doing nothing but waits for competition to trip over itself” is funny but they do put part of the billions they make towards beneficial products for their customers.

                                        • Remote Play (stream your own game from another PC)
                                        • Remote Play Together (can stream a game to friends without a copy of the game and play together)
                                        • Linux, Proton
                                        • Well designed hardware innovations

                                        Not out of the goodness of their heart but to drive sales and foster a customer base willing to return.

                                        GOG and itch do try in their own way so I have bought from them, IMO they are the only competitors making serious efforts to build a mutually benefical gaming ecosystem.

                                        Epic, Microsoft, Ubisoft, EA and the rest are like a trapdoor with a wooden board over it. Tim Sweeney is standing there hoping you won’t think he’s trying to find the right time to swipe the board away and get you to fall in.

                                        J This user is from outside of this forum
                                        J This user is from outside of this forum
                                        jakeroxs@sh.itjust.works
                                        wrote on last edited by
                                        #44

                                        Family sharing got a huge upgrade recently too where now only the game you’re actually playing is locked instead of your whole library.

                                        L 1 Reply Last reply
                                        25
                                        • P peruvian_skies@sh.itjust.works

                                          It’s called shortsighted management.

                                          Valve has had success with Steam because they ask themselves “What do gamers want, and how can we turn a profit by giving it to them?” For example, many of us want to mod our games. Enter the Steam Workshop. It’s free, convenient and exclusive so it fidelizes (is that a word in English?) customers and indirectly makes them money while improving their image in the market.

                                          Epic’s management instead asks themselves “How can we make money off of gamers?” without trying to understand the market. They see that there are many free games on Steam, and many console exclusives, and their tiny MBA brains decide that the only way forward is with free games to lock us to their platform (that’s what Valve did, right?) and exclusives so we have no choice. And they have no idea why Valve waste their time with Workshop, Community forums for each game, Proton (Linux and Mac are such a tiny share of the market!) or any of that not-obviously-profitable filler that is in fact what sets Steam apart as a service rather than just a storefront.

                                          B This user is from outside of this forum
                                          B This user is from outside of this forum
                                          bcsven@lemmy.ca
                                          wrote on last edited by
                                          #45

                                          The modding is great, I got so much extra content for Mudrunner by the mods available in the community.

                                          Same with Mech Warrior5, even just adding the war mod turned on more fire and smoke from salvos and thick clouds from burning mechs; it brought the game from a cartoony weapon feel to an actually battle scene.

                                          1 Reply Last reply
                                          5

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