@stefano Holy cow, thats wild. If a company has messed up this situation on purpose exactly like that, I would be the first one showing off their limits by increasing the price to a level, so they might be reconsiderung by themselves. I always offer a helping hand and do not break first. but it gets much more expensive 
In german we call it "Schmerzensgeld"
M
marzlberger@neander.social
@marzlberger@neander.social
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UPDATE: One of the company owners (whom I've known for many years and is a good person) has asked to speak with me in about fifteen minutes.