Salesforce regrets overly-optimistic attempt to replace 4,000 human workers with underdone AI agents:
-
Salesforce regrets overly-optimistic attempt to replace 4,000 human workers with underdone AI agents:
“We assumed the technology was further along than it actually was,” one executive said privately…
You think?
#ai #llms #technology #salesforce
Salesforce regrets firing 4000 experienced staff and replacing them with AI
Salesforces has entered a phase of public reckoning after senior executives publicly admitted that the company overestimated AI’s readiness
Maarthandam (maarthandam.com)
-
Salesforce regrets overly-optimistic attempt to replace 4,000 human workers with underdone AI agents:
“We assumed the technology was further along than it actually was,” one executive said privately…
You think?
#ai #llms #technology #salesforce
Salesforce regrets firing 4000 experienced staff and replacing them with AI
Salesforces has entered a phase of public reckoning after senior executives publicly admitted that the company overestimated AI’s readiness
Maarthandam (maarthandam.com)
This article is itself a slop article, with a hallucinated quote (google "We assumed the technology was further along than it actually was"). There does not appear to be any regret for firing, or attempt to rehire. Even the scale of original support layoffs is doubtful despite Benioff's claims, as they've called it rebalancing in other contexts.
What we can substantively say mostly traces to this original reporting from The Information:
