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  3. I occasionally help an elderly neighbor get stuff done with their computer.

I occasionally help an elderly neighbor get stuff done with their computer.

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  • Jason LefkowitzJ Jason Lefkowitz

    I occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spent their entire waking lives marinating in it

    ZauberlehrlingR This user is from outside of this forum
    ZauberlehrlingR This user is from outside of this forum
    Zauberlehrling
    wrote last edited by
    #6

    @jalefkowit

    Yes, hard to use but at least it's completely insecure and subject to exploitation by criminals in every nation on earth.

    1 Reply Last reply
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    • Jason LefkowitzJ Jason Lefkowitz

      I occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spent their entire waking lives marinating in it

      SamuelJohnsonS This user is from outside of this forum
      SamuelJohnsonS This user is from outside of this forum
      SamuelJohnson
      wrote last edited by
      #7

      @jalefkowit There's a funny account somewhere of Steve Ballmer trying to clean up viruses on his mother's computer and thinking it would be easy.

      1 Reply Last reply
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      • Jason LefkowitzJ Jason Lefkowitz

        I occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spent their entire waking lives marinating in it

        BytebackB This user is from outside of this forum
        BytebackB This user is from outside of this forum
        Byteback
        wrote last edited by
        #8

        @jalefkowit I've spent more time pouring over event logs so far this year for tier 1 support tickets than ever before.
        Between the January updates and windows just being shit, you're absolutely right.

        1 Reply Last reply
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        • Jason LefkowitzJ Jason Lefkowitz

          I occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spent their entire waking lives marinating in it

          ChrisT This user is from outside of this forum
          ChrisT This user is from outside of this forum
          Chris
          wrote last edited by
          #9

          @jalefkowit Really?
          Wanna go back to fucking around with IRQs and config.sys?
          Installing Windows 3.1 from floppy disks?
          Removing and re-adding TCP/IP from your dialup adapter in Windows 95 every week?
          Screwing around with BBSs and BTX?
          Getting printer drivers delivered by snail mail?
          Bluescreens on a daily basis?
          Reading the 300 page manual for Word Perfect?
          All without Google?

          I think measured by the possibilities a modern system delivers it has become incredibly easy to use.

          jtbJ caoimhín o'cuilleainK maxdepthM 3 Replies Last reply
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          • Jason LefkowitzJ Jason Lefkowitz

            I occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spent their entire waking lives marinating in it

            Jason LefkowitzJ This user is from outside of this forum
            Jason LefkowitzJ This user is from outside of this forum
            Jason Lefkowitz
            wrote last edited by
            #10

            Someone posted a reply saying that computers were harder in the past so it's fine they're hard now, which earned them an instant block. Thanks for identifying yourself as the kind of person I want nothing to do with

            jtonlineJ Kent Navalesi ☕️K GregoryG Daniel LyonsD 4 Replies Last reply
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            • Jason LefkowitzJ Jason Lefkowitz

              Someone posted a reply saying that computers were harder in the past so it's fine they're hard now, which earned them an instant block. Thanks for identifying yourself as the kind of person I want nothing to do with

              jtonlineJ This user is from outside of this forum
              jtonlineJ This user is from outside of this forum
              jtonline
              wrote last edited by
              #11

              @jalefkowit I'm sure computers were much easier in the past in many ways. I get exceedingly angry about all the dark patterns and BS my 12yo has to put up with these days.

              Jason LefkowitzJ 1 Reply Last reply
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              • jtonlineJ jtonline

                @jalefkowit I'm sure computers were much easier in the past in many ways. I get exceedingly angry about all the dark patterns and BS my 12yo has to put up with these days.

                Jason LefkowitzJ This user is from outside of this forum
                Jason LefkowitzJ This user is from outside of this forum
                Jason Lefkowitz
                wrote last edited by
                #12

                @jtonline They were bad in the old days, but it was more excusable then (IMO) because the whole field was so new. Everybody had to figure out from scratch what worked and what didn't. Plus computers were much slower and had less resources; there weren't CPU cycles available for things like nice interfaces.

                Today we know what works and we have the resources to do it. We just don't, because someone can make more money by making things hard

                jtonlineJ AnneHA Stephen Dioxide :TwinPines:S 3 Replies Last reply
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                • Jason LefkowitzJ Jason Lefkowitz

                  @jtonline They were bad in the old days, but it was more excusable then (IMO) because the whole field was so new. Everybody had to figure out from scratch what worked and what didn't. Plus computers were much slower and had less resources; there weren't CPU cycles available for things like nice interfaces.

                  Today we know what works and we have the resources to do it. We just don't, because someone can make more money by making things hard

                  jtonlineJ This user is from outside of this forum
                  jtonlineJ This user is from outside of this forum
                  jtonline
                  wrote last edited by
                  #13

                  @jalefkowit true, fiddling with little switches to get a mouse working was definitely bad! And it definitely seems like the incentives are all wrong these days. 😞

                  DarrenD 1 Reply Last reply
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                  • Jason LefkowitzJ Jason Lefkowitz

                    I occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spent their entire waking lives marinating in it

                    Orb 2069O This user is from outside of this forum
                    Orb 2069O This user is from outside of this forum
                    Orb 2069
                    wrote last edited by
                    #14

                    @jalefkowit

                    "Why do you have to restart your computer to fix so many problems? Most coders don't take their job very seriously."

                    1 Reply Last reply
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                    • Jason LefkowitzJ Jason Lefkowitz

                      Someone posted a reply saying that computers were harder in the past so it's fine they're hard now, which earned them an instant block. Thanks for identifying yourself as the kind of person I want nothing to do with

                      Kent Navalesi ☕️K This user is from outside of this forum
                      Kent Navalesi ☕️K This user is from outside of this forum
                      Kent Navalesi ☕️
                      wrote last edited by
                      #15

                      @jalefkowit

                      and FWIW it's questionable whether computers really were harder in the past.

                      Jason LefkowitzJ Annelies Kamran, Ph.D.A 2 Replies Last reply
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                      • Kent Navalesi ☕️K Kent Navalesi ☕️

                        @jalefkowit

                        and FWIW it's questionable whether computers really were harder in the past.

                        Jason LefkowitzJ This user is from outside of this forum
                        Jason LefkowitzJ This user is from outside of this forum
                        Jason Lefkowitz
                        wrote last edited by
                        #16

                        @KentNavalesi I spent too much of my life trying to configure sound cards on MS-DOS, so I wouldn't say the past was perfect either 😆

                        I just like to think we can always do better.

                        Paul CantrellI 1 Reply Last reply
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                        • jtonlineJ jtonline

                          @jalefkowit true, fiddling with little switches to get a mouse working was definitely bad! And it definitely seems like the incentives are all wrong these days. 😞

                          DarrenD This user is from outside of this forum
                          DarrenD This user is from outside of this forum
                          Darren
                          wrote last edited by
                          #17

                          @jtonline @jalefkowit My mother in law had to force-reboot her laptop the other day, but couldn't because she has arthritis and the stupid, artfully designed tiny little power button was too small and tough for her to push.

                          Jason LefkowitzJ jtonlineJ 2 Replies Last reply
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                          • DarrenD Darren

                            @jtonline @jalefkowit My mother in law had to force-reboot her laptop the other day, but couldn't because she has arthritis and the stupid, artfully designed tiny little power button was too small and tough for her to push.

                            Jason LefkowitzJ This user is from outside of this forum
                            Jason LefkowitzJ This user is from outside of this forum
                            Jason Lefkowitz
                            wrote last edited by
                            #18

                            @DJDarren @jtonline

                            🤬

                            NatalyaDN 1 Reply Last reply
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                            • Jason LefkowitzJ Jason Lefkowitz

                              @DJDarren @jtonline

                              🤬

                              NatalyaDN This user is from outside of this forum
                              NatalyaDN This user is from outside of this forum
                              NatalyaD
                              wrote last edited by
                              #19

                              @jalefkowit @DJDarren @jtonline

                              My mum did just fine with a BBC micro and specific keyboard commands for markup in word processing which my dad printed and stuck to the noticeboard for her. Mum learned the 5 or 6 most useful by heart. Same for Claris Works and Apple System 7.x.

                              The UI didn't change. The computer did not pop shit up at her. There was no spam (or Internet).

                              I was also home 90% of the time to fix or talk Mum thru stuff patiently cos Mr Computing Degree Dad got grumpy.

                              NatalyaDN jtonlineJ 2 Replies Last reply
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                              • NatalyaDN NatalyaD

                                @jalefkowit @DJDarren @jtonline

                                My mum did just fine with a BBC micro and specific keyboard commands for markup in word processing which my dad printed and stuck to the noticeboard for her. Mum learned the 5 or 6 most useful by heart. Same for Claris Works and Apple System 7.x.

                                The UI didn't change. The computer did not pop shit up at her. There was no spam (or Internet).

                                I was also home 90% of the time to fix or talk Mum thru stuff patiently cos Mr Computing Degree Dad got grumpy.

                                NatalyaDN This user is from outside of this forum
                                NatalyaDN This user is from outside of this forum
                                NatalyaD
                                wrote last edited by
                                #20

                                @jalefkowit

                                I leave home and Mum works as a teacher, using Windows.

                                Mum downloaded all kinds of malware marketed as "toolbars" "clipart for schools". Lots of meltdowns about popups/crap. Panic clicking the X button on ALL dialogs.

                                Appleware from 2015 onwards has been better, but it's still not easy, although she's calmer now (retired) and I have remote-access options.

                                Amazon tricks Mum into Prime subscriptions a lot. I've trained her to phone & middle class harass em

                                @DJDarren @jtonline

                                NatalyaDN 1 Reply Last reply
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                                • NatalyaDN NatalyaD

                                  @jalefkowit @DJDarren @jtonline

                                  My mum did just fine with a BBC micro and specific keyboard commands for markup in word processing which my dad printed and stuck to the noticeboard for her. Mum learned the 5 or 6 most useful by heart. Same for Claris Works and Apple System 7.x.

                                  The UI didn't change. The computer did not pop shit up at her. There was no spam (or Internet).

                                  I was also home 90% of the time to fix or talk Mum thru stuff patiently cos Mr Computing Degree Dad got grumpy.

                                  jtonlineJ This user is from outside of this forum
                                  jtonlineJ This user is from outside of this forum
                                  jtonline
                                  wrote last edited by
                                  #21

                                  @NatalyaD @jalefkowit @DJDarren UIs randomly changing is a huge thing!

                                  jtonlineJ NatalyaDN 2 Replies Last reply
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                                  • NatalyaDN NatalyaD

                                    @jalefkowit

                                    I leave home and Mum works as a teacher, using Windows.

                                    Mum downloaded all kinds of malware marketed as "toolbars" "clipart for schools". Lots of meltdowns about popups/crap. Panic clicking the X button on ALL dialogs.

                                    Appleware from 2015 onwards has been better, but it's still not easy, although she's calmer now (retired) and I have remote-access options.

                                    Amazon tricks Mum into Prime subscriptions a lot. I've trained her to phone & middle class harass em

                                    @DJDarren @jtonline

                                    NatalyaDN This user is from outside of this forum
                                    NatalyaDN This user is from outside of this forum
                                    NatalyaD
                                    wrote last edited by
                                    #22

                                    @jalefkowit

                                    As well as now being elderly, Mum is dyslexic and she's got a lifetime of suffering from male sexism, where men make her feel stupid for not being as good at a technical thing as she is.

                                    There's sometimes where my partner and I (both female) can get Mum to do stuff or listen where no man can, cos she's not tensed-up for the expected sexism and sneering (or obvious THINKING sneering thoughts badly suppressed).

                                    Glad your neighbour has you. It's not easy.

                                    @DJDarren @jtonline

                                    1 Reply Last reply
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                                    • jtonlineJ jtonline

                                      @NatalyaD @jalefkowit @DJDarren UIs randomly changing is a huge thing!

                                      jtonlineJ This user is from outside of this forum
                                      jtonlineJ This user is from outside of this forum
                                      jtonline
                                      wrote last edited by
                                      #23

                                      @NatalyaD @jalefkowit @DJDarren and I'm getting more grumpy about stealth menus all over the place: vertical hamburgers, horizontal hamburgers, upside down ^s, etc. etc.

                                      NatalyaDN 1 Reply Last reply
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                                      • DarrenD Darren

                                        @jtonline @jalefkowit My mother in law had to force-reboot her laptop the other day, but couldn't because she has arthritis and the stupid, artfully designed tiny little power button was too small and tough for her to push.

                                        jtonlineJ This user is from outside of this forum
                                        jtonlineJ This user is from outside of this forum
                                        jtonline
                                        wrote last edited by
                                        #24

                                        @DJDarren @jalefkowit that's unhelpful 🤦

                                        1 Reply Last reply
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                                        • jtonlineJ jtonline

                                          @NatalyaD @jalefkowit @DJDarren UIs randomly changing is a huge thing!

                                          NatalyaDN This user is from outside of this forum
                                          NatalyaDN This user is from outside of this forum
                                          NatalyaD
                                          wrote last edited by
                                          #25

                                          @jtonline

                                          IU changes drive ME up the wall and I'm computer literate. It's a nightmare for disabled ppl who I work with/for.

                                          I see folk presenting via online video thwarted by UI changes that mean their test run or last week's presenting UI doesn't work anymore. UI change wasn't announced, it just changed.

                                          Often OS/apps update on a 5-90 min timescale then force a reboot WHILE WE ARE BUSY or mid-presentation/meeting etc. Work ppl send apologies for this all the time.
                                          @jalefkowit @DJDarren

                                          jtonlineJ 1 Reply Last reply
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