omfg.. I'm trying to add a new email with a custom domain under my #Apple iCloud but I get an error that says I need to get in touch

After explaining TWICE he asks if it's about "creating an Apple account".. NO.

Btw, I have an @me.com email that from Apple users back in the day that I also gave him

This is his respone..

10 min and I'm still trying to explain the issue

THIS is why you need TECH people in TECH SUPPORT and not SALES people

@stux
Apologies if your notifications blow up - I may have repeatedly mashed the little star on this one.

🤬

10 min and I'm still trying to explain the issue

THIS is why you need TECH people in TECH SUPPORT and not SALES people

10 min and I'm still trying to explain the issue

THIS is why you need TECH people in TECH SUPPORT and not SALES people

@stux
They aren't there for support. The job is to get you off the phone as quickly as possible. Pissing people off with stupidity is a winning strategy for this.

@stux Who’s the DNS registrar for the custom domain? I set one up using GoDaddy and it went fine.

@garthc The issue isn't DNS and the domain works fine but from Apple's side i cannot create anymore custom emails for my custom domain

When I try it says: "Get in touch with support" so i think my acc is "full" from previous older emails or something

But the support dude went constantly back to "creating an Apple acc"

@stux https://support.apple.com/en-us/102540. Looks like iCloud limits you to three email addresses per custom domain.

@stux https://support.apple.com/en-us/102540. Looks like iCloud limits you to three email addresses per custom domain.

@stux Oh lovely. Is it Apple you’re talking to?