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  3. UPDATE: One of the company owners (whom I've known for many years and is a good person) has asked to speak with me in about fifteen minutes.

UPDATE: One of the company owners (whom I've known for many years and is a good person) has asked to speak with me in about fifteen minutes.

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  • Stefano MarinelliS Stefano Marinelli

    UPDATE: One of the company owners (whom I've known for many years and is a good person) has asked to speak with me in about fifteen minutes. I've agreed. I'm curious to see what he has to say. I'll update this post after the call.

    Yesterday I lost a client. And I couldn't be happier about it.

    It's a long-standing client, but the management changed a few months ago. On Monday, they requested an emergency intervention, which I handled immediately.

    On Tuesday (yesterday, evening), they asked for a non-urgent enhancement to be closed by Wednesday evening. I explained that due to various reasons (including urgent family matters), I wouldn't be able to finish the task before Friday. That's when the lecturing started: they told me they set tight deadlines even for non-emergencies because "that's the proper way to do things", and anyone working with them must respect them without exception.

    I requested a video call to clarify. I explained that the work requires nearly a full day and that I simply couldn't close it by Wednesday. Even the physical time required to copy the data exceeded their deadline. But the new management believes that by applying pressure, you can overcome anything. Even the laws of physics.

    Their response was sarcastic: "Our requests take priority, even if you are dying". I smiled and reiterated that I had no other way. "We will therefore have to find a new consultant who respects our timing", they said.

    My response: "Okay. Our agreement expired on 31st December. I was waiting for a renewal, but it never arrived. Meaning, I have no legal obligations toward you. You have the data, the passwords, everything. Have a great day.".

    The manager, annoyed and failing to understand the implications, replied: "Fine, we’ll look for someone younger with fewer family ties to manage.".

    This morning, the phone rang. It was the manager, asking me to reconsider. His tone remained contemptuous, so I told him my decision was final. Two minutes later, I got a call from their biggest client - the one responsible for over 50% of their revenue. They had been notified I was leaving and informed the company they would also leave if I was no longer the one supervising their machines.

    I called the manager back, friendly, trying to see if they were willing to change their attitude - to move from peremptory orders to requests between human beings. He started talking about "suing for damages" if they lost their main client because of me (to be clear: I am not taking that client for myself).

    I don’t know how this story will evolve, but right now, I'm just enjoying a breath of fresh air outside my window.

    #IT #FreelanceLife #WorkLifeBalance #ToxicManagement #TechLife #Consulting #SelfEmployed

    PhilP This user is from outside of this forum
    PhilP This user is from outside of this forum
    Phil
    wrote last edited by
    #30

    @stefano@mastodon.bsd.cafe Congratulations!
    They sound toxic as hell.

    1 Reply Last reply
    0
    • Stefano MarinelliS Stefano Marinelli

      UPDATE: One of the company owners (whom I've known for many years and is a good person) has asked to speak with me in about fifteen minutes. I've agreed. I'm curious to see what he has to say. I'll update this post after the call.

      Yesterday I lost a client. And I couldn't be happier about it.

      It's a long-standing client, but the management changed a few months ago. On Monday, they requested an emergency intervention, which I handled immediately.

      On Tuesday (yesterday, evening), they asked for a non-urgent enhancement to be closed by Wednesday evening. I explained that due to various reasons (including urgent family matters), I wouldn't be able to finish the task before Friday. That's when the lecturing started: they told me they set tight deadlines even for non-emergencies because "that's the proper way to do things", and anyone working with them must respect them without exception.

      I requested a video call to clarify. I explained that the work requires nearly a full day and that I simply couldn't close it by Wednesday. Even the physical time required to copy the data exceeded their deadline. But the new management believes that by applying pressure, you can overcome anything. Even the laws of physics.

      Their response was sarcastic: "Our requests take priority, even if you are dying". I smiled and reiterated that I had no other way. "We will therefore have to find a new consultant who respects our timing", they said.

      My response: "Okay. Our agreement expired on 31st December. I was waiting for a renewal, but it never arrived. Meaning, I have no legal obligations toward you. You have the data, the passwords, everything. Have a great day.".

      The manager, annoyed and failing to understand the implications, replied: "Fine, we’ll look for someone younger with fewer family ties to manage.".

      This morning, the phone rang. It was the manager, asking me to reconsider. His tone remained contemptuous, so I told him my decision was final. Two minutes later, I got a call from their biggest client - the one responsible for over 50% of their revenue. They had been notified I was leaving and informed the company they would also leave if I was no longer the one supervising their machines.

      I called the manager back, friendly, trying to see if they were willing to change their attitude - to move from peremptory orders to requests between human beings. He started talking about "suing for damages" if they lost their main client because of me (to be clear: I am not taking that client for myself).

      I don’t know how this story will evolve, but right now, I'm just enjoying a breath of fresh air outside my window.

      #IT #FreelanceLife #WorkLifeBalance #ToxicManagement #TechLife #Consulting #SelfEmployed

      Marcel StritzelbergerM This user is from outside of this forum
      Marcel StritzelbergerM This user is from outside of this forum
      Marcel Stritzelberger
      wrote last edited by
      #31

      @stefano Holy cow, thats wild. If a company has messed up this situation on purpose exactly like that, I would be the first one showing off their limits by increasing the price to a level, so they might be reconsiderung by themselves. I always offer a helping hand and do not break first. but it gets much more expensive 🙂 In german we call it "Schmerzensgeld"

      1 Reply Last reply
      0
      • Stefano MarinelliS Stefano Marinelli

        UPDATE: One of the company owners (whom I've known for many years and is a good person) has asked to speak with me in about fifteen minutes. I've agreed. I'm curious to see what he has to say. I'll update this post after the call.

        Yesterday I lost a client. And I couldn't be happier about it.

        It's a long-standing client, but the management changed a few months ago. On Monday, they requested an emergency intervention, which I handled immediately.

        On Tuesday (yesterday, evening), they asked for a non-urgent enhancement to be closed by Wednesday evening. I explained that due to various reasons (including urgent family matters), I wouldn't be able to finish the task before Friday. That's when the lecturing started: they told me they set tight deadlines even for non-emergencies because "that's the proper way to do things", and anyone working with them must respect them without exception.

        I requested a video call to clarify. I explained that the work requires nearly a full day and that I simply couldn't close it by Wednesday. Even the physical time required to copy the data exceeded their deadline. But the new management believes that by applying pressure, you can overcome anything. Even the laws of physics.

        Their response was sarcastic: "Our requests take priority, even if you are dying". I smiled and reiterated that I had no other way. "We will therefore have to find a new consultant who respects our timing", they said.

        My response: "Okay. Our agreement expired on 31st December. I was waiting for a renewal, but it never arrived. Meaning, I have no legal obligations toward you. You have the data, the passwords, everything. Have a great day.".

        The manager, annoyed and failing to understand the implications, replied: "Fine, we’ll look for someone younger with fewer family ties to manage.".

        This morning, the phone rang. It was the manager, asking me to reconsider. His tone remained contemptuous, so I told him my decision was final. Two minutes later, I got a call from their biggest client - the one responsible for over 50% of their revenue. They had been notified I was leaving and informed the company they would also leave if I was no longer the one supervising their machines.

        I called the manager back, friendly, trying to see if they were willing to change their attitude - to move from peremptory orders to requests between human beings. He started talking about "suing for damages" if they lost their main client because of me (to be clear: I am not taking that client for myself).

        I don’t know how this story will evolve, but right now, I'm just enjoying a breath of fresh air outside my window.

        #IT #FreelanceLife #WorkLifeBalance #ToxicManagement #TechLife #Consulting #SelfEmployed

        James SewardJ This user is from outside of this forum
        James SewardJ This user is from outside of this forum
        James Seward
        wrote last edited by
        #32

        @stefano go Stefano ❤

        1 Reply Last reply
        0
        • Paul BrowneB Paul Browne

          @stefano @andersgo it's a sad fact these people keep on trying to bully their way along.

          Paul BrowneB This user is from outside of this forum
          Paul BrowneB This user is from outside of this forum
          Paul Browne
          wrote last edited by
          #33

          @stefano @andersgo I am currently suffering under an FD of a similar type, brought in by the VC firm that acquired my company. You have my admiration for being so clear and strong.

          1 Reply Last reply
          0
          • Stefano MarinelliS Stefano Marinelli

            @iredave I don't think I want to work with them anymore. Unless they'll hire a new manager.

            Dawn BlackbirdD This user is from outside of this forum
            Dawn BlackbirdD This user is from outside of this forum
            Dawn Blackbird
            wrote last edited by
            #34

            @stefano @iredave I wouldn’t be surprised if that happened.

            iredaveI 1 Reply Last reply
            0
            • Stefano MarinelliS Stefano Marinelli

              UPDATE: One of the company owners (whom I've known for many years and is a good person) has asked to speak with me in about fifteen minutes. I've agreed. I'm curious to see what he has to say. I'll update this post after the call.

              Yesterday I lost a client. And I couldn't be happier about it.

              It's a long-standing client, but the management changed a few months ago. On Monday, they requested an emergency intervention, which I handled immediately.

              On Tuesday (yesterday, evening), they asked for a non-urgent enhancement to be closed by Wednesday evening. I explained that due to various reasons (including urgent family matters), I wouldn't be able to finish the task before Friday. That's when the lecturing started: they told me they set tight deadlines even for non-emergencies because "that's the proper way to do things", and anyone working with them must respect them without exception.

              I requested a video call to clarify. I explained that the work requires nearly a full day and that I simply couldn't close it by Wednesday. Even the physical time required to copy the data exceeded their deadline. But the new management believes that by applying pressure, you can overcome anything. Even the laws of physics.

              Their response was sarcastic: "Our requests take priority, even if you are dying". I smiled and reiterated that I had no other way. "We will therefore have to find a new consultant who respects our timing", they said.

              My response: "Okay. Our agreement expired on 31st December. I was waiting for a renewal, but it never arrived. Meaning, I have no legal obligations toward you. You have the data, the passwords, everything. Have a great day.".

              The manager, annoyed and failing to understand the implications, replied: "Fine, we’ll look for someone younger with fewer family ties to manage.".

              This morning, the phone rang. It was the manager, asking me to reconsider. His tone remained contemptuous, so I told him my decision was final. Two minutes later, I got a call from their biggest client - the one responsible for over 50% of their revenue. They had been notified I was leaving and informed the company they would also leave if I was no longer the one supervising their machines.

              I called the manager back, friendly, trying to see if they were willing to change their attitude - to move from peremptory orders to requests between human beings. He started talking about "suing for damages" if they lost their main client because of me (to be clear: I am not taking that client for myself).

              I don’t know how this story will evolve, but right now, I'm just enjoying a breath of fresh air outside my window.

              #IT #FreelanceLife #WorkLifeBalance #ToxicManagement #TechLife #Consulting #SelfEmployed

              Michael Lucas :flan_set_fire:M This user is from outside of this forum
              Michael Lucas :flan_set_fire:M This user is from outside of this forum
              Michael Lucas :flan_set_fire:
              wrote last edited by
              #35

              @stefano

              Well done, sir. Very well done.

              1 Reply Last reply
              0
              • Stefano MarinelliS Stefano Marinelli

                @iredave I don't think I want to work with them anymore. Unless they'll hire a new manager.

                iredaveI This user is from outside of this forum
                iredaveI This user is from outside of this forum
                iredave
                wrote last edited by
                #36

                @stefano fair enough, I prefer to charge an AH tax and have an agreed SLA. AH tax could be 5 to 10x my usual rate. 99% of the time I get told no thanks but that's the outcome I really want.

                1 Reply Last reply
                0
                • Stefano MarinelliS Stefano Marinelli

                  UPDATE: One of the company owners (whom I've known for many years and is a good person) has asked to speak with me in about fifteen minutes. I've agreed. I'm curious to see what he has to say. I'll update this post after the call.

                  Yesterday I lost a client. And I couldn't be happier about it.

                  It's a long-standing client, but the management changed a few months ago. On Monday, they requested an emergency intervention, which I handled immediately.

                  On Tuesday (yesterday, evening), they asked for a non-urgent enhancement to be closed by Wednesday evening. I explained that due to various reasons (including urgent family matters), I wouldn't be able to finish the task before Friday. That's when the lecturing started: they told me they set tight deadlines even for non-emergencies because "that's the proper way to do things", and anyone working with them must respect them without exception.

                  I requested a video call to clarify. I explained that the work requires nearly a full day and that I simply couldn't close it by Wednesday. Even the physical time required to copy the data exceeded their deadline. But the new management believes that by applying pressure, you can overcome anything. Even the laws of physics.

                  Their response was sarcastic: "Our requests take priority, even if you are dying". I smiled and reiterated that I had no other way. "We will therefore have to find a new consultant who respects our timing", they said.

                  My response: "Okay. Our agreement expired on 31st December. I was waiting for a renewal, but it never arrived. Meaning, I have no legal obligations toward you. You have the data, the passwords, everything. Have a great day.".

                  The manager, annoyed and failing to understand the implications, replied: "Fine, we’ll look for someone younger with fewer family ties to manage.".

                  This morning, the phone rang. It was the manager, asking me to reconsider. His tone remained contemptuous, so I told him my decision was final. Two minutes later, I got a call from their biggest client - the one responsible for over 50% of their revenue. They had been notified I was leaving and informed the company they would also leave if I was no longer the one supervising their machines.

                  I called the manager back, friendly, trying to see if they were willing to change their attitude - to move from peremptory orders to requests between human beings. He started talking about "suing for damages" if they lost their main client because of me (to be clear: I am not taking that client for myself).

                  I don’t know how this story will evolve, but right now, I'm just enjoying a breath of fresh air outside my window.

                  #IT #FreelanceLife #WorkLifeBalance #ToxicManagement #TechLife #Consulting #SelfEmployed

                  Amy MaybeA This user is from outside of this forum
                  Amy MaybeA This user is from outside of this forum
                  Amy Maybe
                  wrote last edited by
                  #37

                  @stefano Wow, good riddance, sounds like. What an ass.

                  1 Reply Last reply
                  0
                  • Dawn BlackbirdD Dawn Blackbird

                    @stefano @iredave I wouldn’t be surprised if that happened.

                    iredaveI This user is from outside of this forum
                    iredaveI This user is from outside of this forum
                    iredave
                    wrote last edited by
                    #38

                    @DawnBlackbirds @stefano definitely

                    1 Reply Last reply
                    0
                    • Stefano MarinelliS Stefano Marinelli

                      UPDATE: One of the company owners (whom I've known for many years and is a good person) has asked to speak with me in about fifteen minutes. I've agreed. I'm curious to see what he has to say. I'll update this post after the call.

                      Yesterday I lost a client. And I couldn't be happier about it.

                      It's a long-standing client, but the management changed a few months ago. On Monday, they requested an emergency intervention, which I handled immediately.

                      On Tuesday (yesterday, evening), they asked for a non-urgent enhancement to be closed by Wednesday evening. I explained that due to various reasons (including urgent family matters), I wouldn't be able to finish the task before Friday. That's when the lecturing started: they told me they set tight deadlines even for non-emergencies because "that's the proper way to do things", and anyone working with them must respect them without exception.

                      I requested a video call to clarify. I explained that the work requires nearly a full day and that I simply couldn't close it by Wednesday. Even the physical time required to copy the data exceeded their deadline. But the new management believes that by applying pressure, you can overcome anything. Even the laws of physics.

                      Their response was sarcastic: "Our requests take priority, even if you are dying". I smiled and reiterated that I had no other way. "We will therefore have to find a new consultant who respects our timing", they said.

                      My response: "Okay. Our agreement expired on 31st December. I was waiting for a renewal, but it never arrived. Meaning, I have no legal obligations toward you. You have the data, the passwords, everything. Have a great day.".

                      The manager, annoyed and failing to understand the implications, replied: "Fine, we’ll look for someone younger with fewer family ties to manage.".

                      This morning, the phone rang. It was the manager, asking me to reconsider. His tone remained contemptuous, so I told him my decision was final. Two minutes later, I got a call from their biggest client - the one responsible for over 50% of their revenue. They had been notified I was leaving and informed the company they would also leave if I was no longer the one supervising their machines.

                      I called the manager back, friendly, trying to see if they were willing to change their attitude - to move from peremptory orders to requests between human beings. He started talking about "suing for damages" if they lost their main client because of me (to be clear: I am not taking that client for myself).

                      I don’t know how this story will evolve, but right now, I'm just enjoying a breath of fresh air outside my window.

                      #IT #FreelanceLife #WorkLifeBalance #ToxicManagement #TechLife #Consulting #SelfEmployed

                      Nomad13N This user is from outside of this forum
                      Nomad13N This user is from outside of this forum
                      Nomad13
                      wrote last edited by
                      #39

                      @stefano well done! Enjoy 😊

                      1 Reply Last reply
                      0
                      • Stefano MarinelliS Stefano Marinelli

                        UPDATE: One of the company owners (whom I've known for many years and is a good person) has asked to speak with me in about fifteen minutes. I've agreed. I'm curious to see what he has to say. I'll update this post after the call.

                        Yesterday I lost a client. And I couldn't be happier about it.

                        It's a long-standing client, but the management changed a few months ago. On Monday, they requested an emergency intervention, which I handled immediately.

                        On Tuesday (yesterday, evening), they asked for a non-urgent enhancement to be closed by Wednesday evening. I explained that due to various reasons (including urgent family matters), I wouldn't be able to finish the task before Friday. That's when the lecturing started: they told me they set tight deadlines even for non-emergencies because "that's the proper way to do things", and anyone working with them must respect them without exception.

                        I requested a video call to clarify. I explained that the work requires nearly a full day and that I simply couldn't close it by Wednesday. Even the physical time required to copy the data exceeded their deadline. But the new management believes that by applying pressure, you can overcome anything. Even the laws of physics.

                        Their response was sarcastic: "Our requests take priority, even if you are dying". I smiled and reiterated that I had no other way. "We will therefore have to find a new consultant who respects our timing", they said.

                        My response: "Okay. Our agreement expired on 31st December. I was waiting for a renewal, but it never arrived. Meaning, I have no legal obligations toward you. You have the data, the passwords, everything. Have a great day.".

                        The manager, annoyed and failing to understand the implications, replied: "Fine, we’ll look for someone younger with fewer family ties to manage.".

                        This morning, the phone rang. It was the manager, asking me to reconsider. His tone remained contemptuous, so I told him my decision was final. Two minutes later, I got a call from their biggest client - the one responsible for over 50% of their revenue. They had been notified I was leaving and informed the company they would also leave if I was no longer the one supervising their machines.

                        I called the manager back, friendly, trying to see if they were willing to change their attitude - to move from peremptory orders to requests between human beings. He started talking about "suing for damages" if they lost their main client because of me (to be clear: I am not taking that client for myself).

                        I don’t know how this story will evolve, but right now, I'm just enjoying a breath of fresh air outside my window.

                        #IT #FreelanceLife #WorkLifeBalance #ToxicManagement #TechLife #Consulting #SelfEmployed

                        T This user is from outside of this forum
                        T This user is from outside of this forum
                        TomAoki
                        wrote last edited by
                        #40

                        @stefano
                        What they need would be "a huge consulting company having 10s of thousands of consultants that any of them can take anyone's jobs at any time", which should be quite expensive. Otherwise shortage should certainly happen sooner or later. If they really want as they said, it should be REALLY needed and unavoidable costs.
                        But does the huge consulting company can do the jobs better than tha Barista?😅

                        Ray McCarthyR 1 Reply Last reply
                        0
                        • RocketmanS Rocketman

                          @stefano That all sounds decidedly less than professional on your client’s side.

                          RocketmanS This user is from outside of this forum
                          RocketmanS This user is from outside of this forum
                          Rocketman
                          wrote last edited by
                          #41

                          @stefano I work at a globocorp, and we regularly engage consultants. Once there’s a trust relationship, when the consultant says something can’t be done in time, we believe them.

                          This looks to like pretty soon, your now-former client will be working only with third-rate consultants. Nobody with alternatives would put up with this bullshit.

                          1 Reply Last reply
                          0
                          • Stefano MarinelliS Stefano Marinelli

                            UPDATE: One of the company owners (whom I've known for many years and is a good person) has asked to speak with me in about fifteen minutes. I've agreed. I'm curious to see what he has to say. I'll update this post after the call.

                            Yesterday I lost a client. And I couldn't be happier about it.

                            It's a long-standing client, but the management changed a few months ago. On Monday, they requested an emergency intervention, which I handled immediately.

                            On Tuesday (yesterday, evening), they asked for a non-urgent enhancement to be closed by Wednesday evening. I explained that due to various reasons (including urgent family matters), I wouldn't be able to finish the task before Friday. That's when the lecturing started: they told me they set tight deadlines even for non-emergencies because "that's the proper way to do things", and anyone working with them must respect them without exception.

                            I requested a video call to clarify. I explained that the work requires nearly a full day and that I simply couldn't close it by Wednesday. Even the physical time required to copy the data exceeded their deadline. But the new management believes that by applying pressure, you can overcome anything. Even the laws of physics.

                            Their response was sarcastic: "Our requests take priority, even if you are dying". I smiled and reiterated that I had no other way. "We will therefore have to find a new consultant who respects our timing", they said.

                            My response: "Okay. Our agreement expired on 31st December. I was waiting for a renewal, but it never arrived. Meaning, I have no legal obligations toward you. You have the data, the passwords, everything. Have a great day.".

                            The manager, annoyed and failing to understand the implications, replied: "Fine, we’ll look for someone younger with fewer family ties to manage.".

                            This morning, the phone rang. It was the manager, asking me to reconsider. His tone remained contemptuous, so I told him my decision was final. Two minutes later, I got a call from their biggest client - the one responsible for over 50% of their revenue. They had been notified I was leaving and informed the company they would also leave if I was no longer the one supervising their machines.

                            I called the manager back, friendly, trying to see if they were willing to change their attitude - to move from peremptory orders to requests between human beings. He started talking about "suing for damages" if they lost their main client because of me (to be clear: I am not taking that client for myself).

                            I don’t know how this story will evolve, but right now, I'm just enjoying a breath of fresh air outside my window.

                            #IT #FreelanceLife #WorkLifeBalance #ToxicManagement #TechLife #Consulting #SelfEmployed

                            nanowizN This user is from outside of this forum
                            nanowizN This user is from outside of this forum
                            nanowiz
                            wrote last edited by
                            #42

                            @stefano

                            Well done you!!!

                            1 Reply Last reply
                            0
                            • Stefano MarinelliS Stefano Marinelli

                              @andersgo no, nothing like that. Just one of those managers that thinks they can "win" by being aggressive.

                              T This user is from outside of this forum
                              T This user is from outside of this forum
                              TomAoki
                              wrote last edited by
                              #43

                              @stefano @andersgo
                              Seemingly the manager is too young and insufficiently experienced?

                              Stefano MarinelliS 1 Reply Last reply
                              0
                              • T TomAoki

                                @stefano @andersgo
                                Seemingly the manager is too young and insufficiently experienced?

                                Stefano MarinelliS This user is from outside of this forum
                                Stefano MarinelliS This user is from outside of this forum
                                Stefano Marinelli
                                wrote last edited by
                                #44

                                @TomAoki @andersgo likely. Not too young - but still young.

                                1 Reply Last reply
                                0
                                • Stefano MarinelliS Stefano Marinelli

                                  UPDATE: One of the company owners (whom I've known for many years and is a good person) has asked to speak with me in about fifteen minutes. I've agreed. I'm curious to see what he has to say. I'll update this post after the call.

                                  Yesterday I lost a client. And I couldn't be happier about it.

                                  It's a long-standing client, but the management changed a few months ago. On Monday, they requested an emergency intervention, which I handled immediately.

                                  On Tuesday (yesterday, evening), they asked for a non-urgent enhancement to be closed by Wednesday evening. I explained that due to various reasons (including urgent family matters), I wouldn't be able to finish the task before Friday. That's when the lecturing started: they told me they set tight deadlines even for non-emergencies because "that's the proper way to do things", and anyone working with them must respect them without exception.

                                  I requested a video call to clarify. I explained that the work requires nearly a full day and that I simply couldn't close it by Wednesday. Even the physical time required to copy the data exceeded their deadline. But the new management believes that by applying pressure, you can overcome anything. Even the laws of physics.

                                  Their response was sarcastic: "Our requests take priority, even if you are dying". I smiled and reiterated that I had no other way. "We will therefore have to find a new consultant who respects our timing", they said.

                                  My response: "Okay. Our agreement expired on 31st December. I was waiting for a renewal, but it never arrived. Meaning, I have no legal obligations toward you. You have the data, the passwords, everything. Have a great day.".

                                  The manager, annoyed and failing to understand the implications, replied: "Fine, we’ll look for someone younger with fewer family ties to manage.".

                                  This morning, the phone rang. It was the manager, asking me to reconsider. His tone remained contemptuous, so I told him my decision was final. Two minutes later, I got a call from their biggest client - the one responsible for over 50% of their revenue. They had been notified I was leaving and informed the company they would also leave if I was no longer the one supervising their machines.

                                  I called the manager back, friendly, trying to see if they were willing to change their attitude - to move from peremptory orders to requests between human beings. He started talking about "suing for damages" if they lost their main client because of me (to be clear: I am not taking that client for myself).

                                  I don’t know how this story will evolve, but right now, I'm just enjoying a breath of fresh air outside my window.

                                  #IT #FreelanceLife #WorkLifeBalance #ToxicManagement #TechLife #Consulting #SelfEmployed

                                  J This user is from outside of this forum
                                  J This user is from outside of this forum
                                  Justin Macleod
                                  wrote last edited by
                                  #45

                                  @stefano I hope they fold.

                                  1 Reply Last reply
                                  0
                                  • Stefano MarinelliS Stefano Marinelli

                                    UPDATE: One of the company owners (whom I've known for many years and is a good person) has asked to speak with me in about fifteen minutes. I've agreed. I'm curious to see what he has to say. I'll update this post after the call.

                                    Yesterday I lost a client. And I couldn't be happier about it.

                                    It's a long-standing client, but the management changed a few months ago. On Monday, they requested an emergency intervention, which I handled immediately.

                                    On Tuesday (yesterday, evening), they asked for a non-urgent enhancement to be closed by Wednesday evening. I explained that due to various reasons (including urgent family matters), I wouldn't be able to finish the task before Friday. That's when the lecturing started: they told me they set tight deadlines even for non-emergencies because "that's the proper way to do things", and anyone working with them must respect them without exception.

                                    I requested a video call to clarify. I explained that the work requires nearly a full day and that I simply couldn't close it by Wednesday. Even the physical time required to copy the data exceeded their deadline. But the new management believes that by applying pressure, you can overcome anything. Even the laws of physics.

                                    Their response was sarcastic: "Our requests take priority, even if you are dying". I smiled and reiterated that I had no other way. "We will therefore have to find a new consultant who respects our timing", they said.

                                    My response: "Okay. Our agreement expired on 31st December. I was waiting for a renewal, but it never arrived. Meaning, I have no legal obligations toward you. You have the data, the passwords, everything. Have a great day.".

                                    The manager, annoyed and failing to understand the implications, replied: "Fine, we’ll look for someone younger with fewer family ties to manage.".

                                    This morning, the phone rang. It was the manager, asking me to reconsider. His tone remained contemptuous, so I told him my decision was final. Two minutes later, I got a call from their biggest client - the one responsible for over 50% of their revenue. They had been notified I was leaving and informed the company they would also leave if I was no longer the one supervising their machines.

                                    I called the manager back, friendly, trying to see if they were willing to change their attitude - to move from peremptory orders to requests between human beings. He started talking about "suing for damages" if they lost their main client because of me (to be clear: I am not taking that client for myself).

                                    I don’t know how this story will evolve, but right now, I'm just enjoying a breath of fresh air outside my window.

                                    #IT #FreelanceLife #WorkLifeBalance #ToxicManagement #TechLife #Consulting #SelfEmployed

                                    André PolykanineM This user is from outside of this forum
                                    André PolykanineM This user is from outside of this forum
                                    André Polykanine
                                    wrote last edited by
                                    #46

                                    @stefano "Even if you're dying..." Disgusting, absolutely awful behavior.

                                    FandaSinF 1 Reply Last reply
                                    0
                                    • Stefano MarinelliS Stefano Marinelli

                                      UPDATE: One of the company owners (whom I've known for many years and is a good person) has asked to speak with me in about fifteen minutes. I've agreed. I'm curious to see what he has to say. I'll update this post after the call.

                                      Yesterday I lost a client. And I couldn't be happier about it.

                                      It's a long-standing client, but the management changed a few months ago. On Monday, they requested an emergency intervention, which I handled immediately.

                                      On Tuesday (yesterday, evening), they asked for a non-urgent enhancement to be closed by Wednesday evening. I explained that due to various reasons (including urgent family matters), I wouldn't be able to finish the task before Friday. That's when the lecturing started: they told me they set tight deadlines even for non-emergencies because "that's the proper way to do things", and anyone working with them must respect them without exception.

                                      I requested a video call to clarify. I explained that the work requires nearly a full day and that I simply couldn't close it by Wednesday. Even the physical time required to copy the data exceeded their deadline. But the new management believes that by applying pressure, you can overcome anything. Even the laws of physics.

                                      Their response was sarcastic: "Our requests take priority, even if you are dying". I smiled and reiterated that I had no other way. "We will therefore have to find a new consultant who respects our timing", they said.

                                      My response: "Okay. Our agreement expired on 31st December. I was waiting for a renewal, but it never arrived. Meaning, I have no legal obligations toward you. You have the data, the passwords, everything. Have a great day.".

                                      The manager, annoyed and failing to understand the implications, replied: "Fine, we’ll look for someone younger with fewer family ties to manage.".

                                      This morning, the phone rang. It was the manager, asking me to reconsider. His tone remained contemptuous, so I told him my decision was final. Two minutes later, I got a call from their biggest client - the one responsible for over 50% of their revenue. They had been notified I was leaving and informed the company they would also leave if I was no longer the one supervising their machines.

                                      I called the manager back, friendly, trying to see if they were willing to change their attitude - to move from peremptory orders to requests between human beings. He started talking about "suing for damages" if they lost their main client because of me (to be clear: I am not taking that client for myself).

                                      I don’t know how this story will evolve, but right now, I'm just enjoying a breath of fresh air outside my window.

                                      #IT #FreelanceLife #WorkLifeBalance #ToxicManagement #TechLife #Consulting #SelfEmployed

                                      L'égrégore André ꕭꕬM This user is from outside of this forum
                                      L'égrégore André ꕭꕬM This user is from outside of this forum
                                      L'égrégore André ꕭꕬ
                                      wrote last edited by
                                      #47

                                      @stefano Writing this before having read the full reply list, but "I have no legal obligations toward you. You have the data, the passwords, everything. Have a great day." made me smile like I don't know what!
                                      Magnificent!

                                      1 Reply Last reply
                                      0
                                      • Stefano MarinelliS Stefano Marinelli

                                        UPDATE: One of the company owners (whom I've known for many years and is a good person) has asked to speak with me in about fifteen minutes. I've agreed. I'm curious to see what he has to say. I'll update this post after the call.

                                        Yesterday I lost a client. And I couldn't be happier about it.

                                        It's a long-standing client, but the management changed a few months ago. On Monday, they requested an emergency intervention, which I handled immediately.

                                        On Tuesday (yesterday, evening), they asked for a non-urgent enhancement to be closed by Wednesday evening. I explained that due to various reasons (including urgent family matters), I wouldn't be able to finish the task before Friday. That's when the lecturing started: they told me they set tight deadlines even for non-emergencies because "that's the proper way to do things", and anyone working with them must respect them without exception.

                                        I requested a video call to clarify. I explained that the work requires nearly a full day and that I simply couldn't close it by Wednesday. Even the physical time required to copy the data exceeded their deadline. But the new management believes that by applying pressure, you can overcome anything. Even the laws of physics.

                                        Their response was sarcastic: "Our requests take priority, even if you are dying". I smiled and reiterated that I had no other way. "We will therefore have to find a new consultant who respects our timing", they said.

                                        My response: "Okay. Our agreement expired on 31st December. I was waiting for a renewal, but it never arrived. Meaning, I have no legal obligations toward you. You have the data, the passwords, everything. Have a great day.".

                                        The manager, annoyed and failing to understand the implications, replied: "Fine, we’ll look for someone younger with fewer family ties to manage.".

                                        This morning, the phone rang. It was the manager, asking me to reconsider. His tone remained contemptuous, so I told him my decision was final. Two minutes later, I got a call from their biggest client - the one responsible for over 50% of their revenue. They had been notified I was leaving and informed the company they would also leave if I was no longer the one supervising their machines.

                                        I called the manager back, friendly, trying to see if they were willing to change their attitude - to move from peremptory orders to requests between human beings. He started talking about "suing for damages" if they lost their main client because of me (to be clear: I am not taking that client for myself).

                                        I don’t know how this story will evolve, but right now, I'm just enjoying a breath of fresh air outside my window.

                                        #IT #FreelanceLife #WorkLifeBalance #ToxicManagement #TechLife #Consulting #SelfEmployed

                                        Michael JackM This user is from outside of this forum
                                        Michael JackM This user is from outside of this forum
                                        Michael Jack
                                        wrote last edited by
                                        #48

                                        @stefano

                                        Are you just sharing more recently, or would you say that things are getting more "interesting" in your professional life?

                                        (By recently, I mean this case and the attempted burglary)

                                        Stefano MarinelliS 1 Reply Last reply
                                        0
                                        • Stefano MarinelliS Stefano Marinelli

                                          UPDATE: One of the company owners (whom I've known for many years and is a good person) has asked to speak with me in about fifteen minutes. I've agreed. I'm curious to see what he has to say. I'll update this post after the call.

                                          Yesterday I lost a client. And I couldn't be happier about it.

                                          It's a long-standing client, but the management changed a few months ago. On Monday, they requested an emergency intervention, which I handled immediately.

                                          On Tuesday (yesterday, evening), they asked for a non-urgent enhancement to be closed by Wednesday evening. I explained that due to various reasons (including urgent family matters), I wouldn't be able to finish the task before Friday. That's when the lecturing started: they told me they set tight deadlines even for non-emergencies because "that's the proper way to do things", and anyone working with them must respect them without exception.

                                          I requested a video call to clarify. I explained that the work requires nearly a full day and that I simply couldn't close it by Wednesday. Even the physical time required to copy the data exceeded their deadline. But the new management believes that by applying pressure, you can overcome anything. Even the laws of physics.

                                          Their response was sarcastic: "Our requests take priority, even if you are dying". I smiled and reiterated that I had no other way. "We will therefore have to find a new consultant who respects our timing", they said.

                                          My response: "Okay. Our agreement expired on 31st December. I was waiting for a renewal, but it never arrived. Meaning, I have no legal obligations toward you. You have the data, the passwords, everything. Have a great day.".

                                          The manager, annoyed and failing to understand the implications, replied: "Fine, we’ll look for someone younger with fewer family ties to manage.".

                                          This morning, the phone rang. It was the manager, asking me to reconsider. His tone remained contemptuous, so I told him my decision was final. Two minutes later, I got a call from their biggest client - the one responsible for over 50% of their revenue. They had been notified I was leaving and informed the company they would also leave if I was no longer the one supervising their machines.

                                          I called the manager back, friendly, trying to see if they were willing to change their attitude - to move from peremptory orders to requests between human beings. He started talking about "suing for damages" if they lost their main client because of me (to be clear: I am not taking that client for myself).

                                          I don’t know how this story will evolve, but right now, I'm just enjoying a breath of fresh air outside my window.

                                          #IT #FreelanceLife #WorkLifeBalance #ToxicManagement #TechLife #Consulting #SelfEmployed

                                          WorkshopshedW This user is from outside of this forum
                                          WorkshopshedW This user is from outside of this forum
                                          Workshopshed
                                          wrote last edited by
                                          #49

                                          @stefano it sounds like you've got this under control but it's stories like this which have stopped me from going freelance.

                                          1 Reply Last reply
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