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  3. Steam refunds Destiny 2 players with over 2,000 hours of game time after Bungie’s game becomes unplayable in numerous countries

Steam refunds Destiny 2 players with over 2,000 hours of game time after Bungie’s game becomes unplayable in numerous countries

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  • mintiefreshM mintiefresh

    Very nice of Steam to provide refunds for that. Not every company would do that.

    ripcord@lemmy.worldR This user is from outside of this forum
    ripcord@lemmy.worldR This user is from outside of this forum
    ripcord@lemmy.world
    wrote last edited by
    #12

    Especially if they’re the ones footing the bill.

    1 Reply Last reply
    17
    • M msbeta1421@lemmy.world

      I played D2 religiously for years. Definitely have 2k hours across multiple platforms.

      The crash that game had in 2023 with the Lightfall expansion destroyed it. The prior expansion was peak, and it really felt like they took all that goodwill and shat on it.

      There’s a ton of other stuff at Bungie that went wrong and contributed, but Lightfall is the easiest thing to point to. The missed revenue projections from that release started a chain of bad decisions that really crippled the game.

      Even though Final Shape was amazing and reviewed very well, they couldn’t come back from the 2023 shit storm. Especially when new and better games became available to play.

      S This user is from outside of this forum
      S This user is from outside of this forum
      serinus@lemmy.world
      wrote last edited by
      #13

      Diablo 2 really was a great game.

      J 1 Reply Last reply
      12
      • F frongt@lemmy.zip

        No, nowhere does it say that.

        S This user is from outside of this forum
        S This user is from outside of this forum
        serinus@lemmy.world
        wrote last edited by serinus@lemmy.world
        #14

        Except the title (if you don’t read the subtitle).

        H 1 Reply Last reply
        1
        • webhead@lemmy.worldW webhead@lemmy.world

          I’ve played fairly casually since Destiny 2 (I played the first game a lot more and the 2nd launched in a very sorry state). They should have ended the game with The Final Shape. This new stuff is dumb and I couldn’t even give enough fucks to complete the new campaign which I always have done even playing causally. I think that was the final nail in the coffin.

          This game never drew me into the grinding cycle because it wasn’t worth the time. Grind for gear for hours… To what end? It’s just min maxing. First game you could get broken special shit from the raids. Now? I don’t have 4 hours to sit and do that for some random junk that’s not really different from the other junk that usually drops.

          C This user is from outside of this forum
          C This user is from outside of this forum
          canadiancorhen@lemmy.ca
          wrote last edited by
          #15

          Where can the plot even go!?!?

          1 Reply Last reply
          2
          • M msbeta1421@lemmy.world

            I played D2 religiously for years. Definitely have 2k hours across multiple platforms.

            The crash that game had in 2023 with the Lightfall expansion destroyed it. The prior expansion was peak, and it really felt like they took all that goodwill and shat on it.

            There’s a ton of other stuff at Bungie that went wrong and contributed, but Lightfall is the easiest thing to point to. The missed revenue projections from that release started a chain of bad decisions that really crippled the game.

            Even though Final Shape was amazing and reviewed very well, they couldn’t come back from the 2023 shit storm. Especially when new and better games became available to play.

            C This user is from outside of this forum
            C This user is from outside of this forum
            canadiancorhen@lemmy.ca
            wrote last edited by
            #16

            What was the problem of Lightfall?

            I played some of the midgame expansions, but found it hard to follow the plot, and so much if the grind turned me off

            M 1 Reply Last reply
            2
            • S serinus@lemmy.world

              Diablo 2 really was a great game.

              J This user is from outside of this forum
              J This user is from outside of this forum
              jarix@lemmy.world
              wrote last edited by
              #17

              I think we need a heretic 2. Seems long overdue

              I Cast FistI S 2 Replies Last reply
              2
              • S serinus@lemmy.world

                Except the title (if you don’t read the subtitle).

                H This user is from outside of this forum
                H This user is from outside of this forum
                hatorade@lemmy.world
                wrote last edited by
                #18

                Where does it say just the players with 2K hours?

                H 1 Reply Last reply
                9
                • H hatorade@lemmy.world

                  Where does it say just the players with 2K hours?

                  H This user is from outside of this forum
                  H This user is from outside of this forum
                  CrolishGrandma
                  wrote last edited by
                  #19

                  Where in the title does it say players below 2k will get a refund? It’s misinterpreted on purpose, sure, but it is what the title says

                  F H T 3 Replies Last reply
                  1
                  • H CrolishGrandma

                    Where in the title does it say players below 2k will get a refund? It’s misinterpreted on purpose, sure, but it is what the title says

                    F This user is from outside of this forum
                    F This user is from outside of this forum
                    frongt@lemmy.zip
                    wrote last edited by
                    #20

                    It doesn’t say they will. It doesn’t say they won’t. It reports the facts as known by the writer, that some people are being given refunds, and they confirmed one case with the person having over 2k hours. (From memory, I skimmed the article a few hours ago.)

                    1 Reply Last reply
                    7
                    • mintiefreshM mintiefresh

                      Very nice of Steam to provide refunds for that. Not every company would do that.

                      A This user is from outside of this forum
                      A This user is from outside of this forum
                      anarchistartificer@slrpnk.net
                      wrote last edited by
                      #21

                      I feel like this kind of thing is sort of Steam making a political stance against the publisher. If Steam didn’t give refunds, then I imagine that they wouldn’t get much flack for that — it’d instead be directed at the publisher. However, if this became more commonplace, then it would end up eroding Steam’s reputation. It reminds me of how credit card chargebacks work: you get the refund quite quickly, and then the payment processor/bank chases it up with the merchant (especially if there are lots of chargebacks for that merchant).

                      That is all to say that from the players perspective, it is indeed nice of them to offer refunds. Also, I respect them drawing this line against this kind of bullshit. Corporations aren’t our friends, even when they seem to be working in our favour. However, if a corporation is acting in our favor, against a worse corporation, then I’m here for that, while it exists.

                      S L 2 Replies Last reply
                      25
                      • A anarchistartificer@slrpnk.net

                        I feel like this kind of thing is sort of Steam making a political stance against the publisher. If Steam didn’t give refunds, then I imagine that they wouldn’t get much flack for that — it’d instead be directed at the publisher. However, if this became more commonplace, then it would end up eroding Steam’s reputation. It reminds me of how credit card chargebacks work: you get the refund quite quickly, and then the payment processor/bank chases it up with the merchant (especially if there are lots of chargebacks for that merchant).

                        That is all to say that from the players perspective, it is indeed nice of them to offer refunds. Also, I respect them drawing this line against this kind of bullshit. Corporations aren’t our friends, even when they seem to be working in our favour. However, if a corporation is acting in our favor, against a worse corporation, then I’m here for that, while it exists.

                        S This user is from outside of this forum
                        S This user is from outside of this forum
                        Spice Hoarder
                        wrote last edited by
                        #22

                        I thought steam was eating the loss here

                        appoxo@lemmy.dbzer0.comA 1 Reply Last reply
                        4
                        • H CrolishGrandma

                          Where in the title does it say players below 2k will get a refund? It’s misinterpreted on purpose, sure, but it is what the title says

                          H This user is from outside of this forum
                          H This user is from outside of this forum
                          hatorade@lemmy.world
                          wrote last edited by
                          #23

                          Where does it say in the title and article that they won’t?

                          1 Reply Last reply
                          2
                          • alessandro@lemmy.caA alessandro@lemmy.ca
                            This post did not contain any content.
                            F This user is from outside of this forum
                            F This user is from outside of this forum
                            fuzzywombat@lemmy.world
                            wrote last edited by
                            #24

                            Seems like Bungie is a raging dumpster fire at the moment. CEO responsible for current state of Bungie just bailed when his stock options became vested. The person leading the studio now is the infamous GDC “beware of overdelivery” guy. https://www.youtube.com/watch?v=p6HqAhabFBA

                            1 Reply Last reply
                            19
                            • C canadiancorhen@lemmy.ca

                              What was the problem of Lightfall?

                              I played some of the midgame expansions, but found it hard to follow the plot, and so much if the grind turned me off

                              M This user is from outside of this forum
                              M This user is from outside of this forum
                              msbeta1421@lemmy.world
                              wrote last edited by
                              #25

                              Some of the worst writing and storytelling that the series has seen. The new subclass was great, but they forced you to beat the whole campaign before you could use it. The campaign gave more questions than answers.

                              It was just so jarring because Witch Queen and the proceeding seasons were generally well received.

                              Compare that to Final Shape where the Campaign was amazing and you get access to Prismatic almost immediately.

                              I still think D2 would have fell off after Final Shape regardless, but I have friends that just stopped playing after Lightfall and didn’t even come back for Final Shape.

                              VindictiveJudgeV 1 Reply Last reply
                              3
                              • B boringbisexual@lemmy.blahaj.zone

                                It’s the gambling. Destiny 2 is just a gacha game, but instead of anime women it’s guns.

                                D This user is from outside of this forum
                                D This user is from outside of this forum
                                duamerthrax@lemmy.world
                                wrote last edited by
                                #26

                                How American.

                                1 Reply Last reply
                                6
                                • A anarchistartificer@slrpnk.net

                                  I feel like this kind of thing is sort of Steam making a political stance against the publisher. If Steam didn’t give refunds, then I imagine that they wouldn’t get much flack for that — it’d instead be directed at the publisher. However, if this became more commonplace, then it would end up eroding Steam’s reputation. It reminds me of how credit card chargebacks work: you get the refund quite quickly, and then the payment processor/bank chases it up with the merchant (especially if there are lots of chargebacks for that merchant).

                                  That is all to say that from the players perspective, it is indeed nice of them to offer refunds. Also, I respect them drawing this line against this kind of bullshit. Corporations aren’t our friends, even when they seem to be working in our favour. However, if a corporation is acting in our favor, against a worse corporation, then I’m here for that, while it exists.

                                  L This user is from outside of this forum
                                  L This user is from outside of this forum
                                  luciferofastora@feddit.org
                                  wrote last edited by
                                  #27

                                  However, if a corporation is acting in our favor, against a worse corporation, then I’m here for that, while it exists.

                                  The enemy of my enemy might not be my friend, but they’re a welcome ally. Let them fight it out, I know who I’m cheering for in between mouthfuls of popcorn.

                                  1 Reply Last reply
                                  7
                                  • M msbeta1421@lemmy.world

                                    Some of the worst writing and storytelling that the series has seen. The new subclass was great, but they forced you to beat the whole campaign before you could use it. The campaign gave more questions than answers.

                                    It was just so jarring because Witch Queen and the proceeding seasons were generally well received.

                                    Compare that to Final Shape where the Campaign was amazing and you get access to Prismatic almost immediately.

                                    I still think D2 would have fell off after Final Shape regardless, but I have friends that just stopped playing after Lightfall and didn’t even come back for Final Shape.

                                    VindictiveJudgeV This user is from outside of this forum
                                    VindictiveJudgeV This user is from outside of this forum
                                    VindictiveJudge
                                    wrote last edited by
                                    #28

                                    Lightfall sunsetted everything I was using that wasn’t an exotic. Completely destroyed my build.

                                    1 Reply Last reply
                                    1
                                    • S Spice Hoarder

                                      I thought steam was eating the loss here

                                      appoxo@lemmy.dbzer0.comA This user is from outside of this forum
                                      appoxo@lemmy.dbzer0.comA This user is from outside of this forum
                                      appoxo@lemmy.dbzer0.com
                                      wrote last edited by
                                      #29

                                      Why would they? Not like they have too few for shoveling it into the steam machine already for their personal gain.

                                      1 Reply Last reply
                                      1
                                      • J jarix@lemmy.world

                                        I think we need a heretic 2. Seems long overdue

                                        I Cast FistI This user is from outside of this forum
                                        I Cast FistI This user is from outside of this forum
                                        I Cast Fist
                                        wrote last edited by
                                        #30

                                        You mean a remake of Heretic 2, because it already exists 😉 - longplay video https://www.youtube.com/watch?v=0k2RZcdpkH4

                                        1 Reply Last reply
                                        1
                                        • J jarix@lemmy.world

                                          I think we need a heretic 2. Seems long overdue

                                          S This user is from outside of this forum
                                          S This user is from outside of this forum
                                          slartybartfast@sh.itjust.works
                                          wrote last edited by
                                          #31

                                          I believe they called it Hexen

                                          J 1 Reply Last reply
                                          0

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