Customer Service Discloses Call Will Be Monitored For Sadistic Amusement

NEW YORK—As part of what the telecommunications giant characterizes as an ongoing commitment to transparency, Verizon’s customer service line began informing users this week that their calls would be monitored for the company’s sadistic amusement. “By staying on the line, you consent to being roundly mocked by a boardr…
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https://theonion.com/customer-service-discloses-call-will-be-monitored-for-sadistic-amusement/