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Wandering Adventure Party

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  3. Still trying to figure out my website outages.

Still trying to figure out my website outages.

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mediawikiwordpressfedihelp
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  • Jürgen HubertJ Jürgen Hubert

    @ratsnakegames

    Not usually - this is way past my usual bed time. But maybe I should do this at some point.

    Ratsnake GamesR This user is from outside of this forum
    Ratsnake GamesR This user is from outside of this forum
    Ratsnake Games
    wrote last edited by
    #7

    @juergen_hubert i can probably figure out a command that lets you schedule that stuff, one moment

    Ratsnake GamesR 1 Reply Last reply
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    • Ruxbat! 🍉🦇R Ruxbat! 🍉🦇

      @juergen_hubert RE: log analysis, have you tried ingesting the logs, especially the access logs, into a tool like OpenSearch / Kibana and plotted them histographically? You can also slice them by endpoint, user agent, IP address, and other things that could show a mis-behaving scraper / bot, or some other site "accidentally" DDOSing you. Might be useful if you can't find a batch job that explains the load.

      Jürgen HubertJ This user is from outside of this forum
      Jürgen HubertJ This user is from outside of this forum
      Jürgen Hubert
      wrote last edited by
      #8

      @ruxbat

      I did some scraper analysis last year, and while they are a persistent nuisance, their load tends to vary a lot. The consistency of the time period has led me to suspect that this is an inside problem.

      Ratsnake GamesR 1 Reply Last reply
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      • Ratsnake GamesR Ratsnake Games

        @juergen_hubert i can probably figure out a command that lets you schedule that stuff, one moment

        Ratsnake GamesR This user is from outside of this forum
        Ratsnake GamesR This user is from outside of this forum
        Ratsnake Games
        wrote last edited by
        #9

        @juergen_hubert `echo "top -b -n 5 > processes.txt" | at 23:15` (without the backticks!)

        You might have to install `at` first (with `apt install at` if you're on Ubuntu) and change the timestamp to 00:15 if your server is running on French time

        Ratsnake GamesR Jürgen HubertJ 2 Replies Last reply
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        • Ratsnake GamesR Ratsnake Games

          @juergen_hubert `echo "top -b -n 5 > processes.txt" | at 23:15` (without the backticks!)

          You might have to install `at` first (with `apt install at` if you're on Ubuntu) and change the timestamp to 00:15 if your server is running on French time

          Ratsnake GamesR This user is from outside of this forum
          Ratsnake GamesR This user is from outside of this forum
          Ratsnake Games
          wrote last edited by
          #10

          @juergen_hubert Output should look like this:

          Link Preview Image
          Jürgen HubertJ 1 Reply Last reply
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          • Ratsnake GamesR Ratsnake Games

            @juergen_hubert Output should look like this:

            Link Preview Image
            Jürgen HubertJ This user is from outside of this forum
            Jürgen HubertJ This user is from outside of this forum
            Jürgen Hubert
            wrote last edited by
            #11

            @ratsnakegames

            Thanks! I'll try this on the weekend.

            Ratsnake GamesR 1 Reply Last reply
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            • Jürgen HubertJ Jürgen Hubert

              @ratsnakegames

              Thanks! I'll try this on the weekend.

              Ratsnake GamesR This user is from outside of this forum
              Ratsnake GamesR This user is from outside of this forum
              Ratsnake Games
              wrote last edited by
              #12

              @juergen_hubert Remember to check your system time with `date` before, so your job doesn't end up an hour late or early.

              (France is in the same time zone as Germany! Since you mentioned your server was off by one hour, I assume it is running on UTC. Pretty common for Linux servers.)

              1 Reply Last reply
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              • Jürgen HubertJ Jürgen Hubert

                @ruxbat

                I did some scraper analysis last year, and while they are a persistent nuisance, their load tends to vary a lot. The consistency of the time period has led me to suspect that this is an inside problem.

                Ratsnake GamesR This user is from outside of this forum
                Ratsnake GamesR This user is from outside of this forum
                Ratsnake Games
                wrote last edited by
                #13

                @juergen_hubert Yeah, that sounds like a solid conclusion.

                1 Reply Last reply
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                • Jürgen HubertJ Jürgen Hubert

                  @ratsnakegames

                  # num@period delay(unused) name script...
                  #
                  # uncomment to purge files older than 7days in TMP
                  #1@daily 0 purgetmp find /srv/data/tmp -type f -mtime +7 -delete > /dev/null

                  The cron logs are empty.

                  Ratsnake GamesR This user is from outside of this forum
                  Ratsnake GamesR This user is from outside of this forum
                  Ratsnake Games
                  wrote last edited by
                  #14

                  @juergen_hubert In addition, you should also check the crontab for the user that is running the webserver. E. g. `crontab -u apache -l`, assuming your webserver is running under the user `apache`.

                  1 Reply Last reply
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                  • Jürgen HubertJ Jürgen Hubert

                    Still trying to figure out my website outages.

                    To recap: I have two #MediaWiki wikis and one #WordPress site. And there seems to be _some_ background process which starts soon after 23:00 UTC (or 24:00 in France, where the servers are located) which puts such a strain on the website that I get a lot of "504" errors for a few hours. The exact duration is variable - sometimes it lasts for one or two hours, and sometimes it lasts way into the morning. But I cannot identify what causes it from the Apache logs - there is no clear, consistent trigger to be found there.

                    Last time I asked customer support, they suggested that I check my plugins and background processes. But I don't know enough about website administration to know where to look.

                    For what it's worth, my WordPress website uses the following plugins (all updated to the latest versions):

                    ActivityPub
                    Contact Form 7
                    Include Mastodon Feed
                    JM Twitter Cards
                    Leaflet Map
                    MC4WP: Mailchimp for WordPress
                    TablePress
                    WP DSGVO Tools (GDPR)

                    The site is here:
                    https://sunkencastles.com/

                    The extensions on my wiki can be found here:
                    https://wiki.sunkencastles.com/wiki/Special:Version

                    Does _anyone_ have any idea what kinds of background processes on MediaWiki or WordPress might cause this kind of outage, and how I could check it?

                    #FediHelp

                    Derk-Jan 💙💛🇺🇦T This user is from outside of this forum
                    Derk-Jan 💙💛🇺🇦T This user is from outside of this forum
                    Derk-Jan 💙💛🇺🇦
                    wrote last edited by
                    #15

                    @juergen_hubert 504 means that the server in front of mediawiki (the http gateway that handles https encryption for instance) cannot reach mediawiki.
                    Is this shared infra, or isolated ?

                    Jürgen HubertJ 1 Reply Last reply
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                    • Derk-Jan 💙💛🇺🇦T Derk-Jan 💙💛🇺🇦

                      @juergen_hubert 504 means that the server in front of mediawiki (the http gateway that handles https encryption for instance) cannot reach mediawiki.
                      Is this shared infra, or isolated ?

                      Jürgen HubertJ This user is from outside of this forum
                      Jürgen HubertJ This user is from outside of this forum
                      Jürgen Hubert
                      wrote last edited by
                      #16

                      @TheDJ

                      I am paying gandi.net for hosting VMs.

                      1 Reply Last reply
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                      • Ratsnake GamesR Ratsnake Games

                        @juergen_hubert `echo "top -b -n 5 > processes.txt" | at 23:15` (without the backticks!)

                        You might have to install `at` first (with `apt install at` if you're on Ubuntu) and change the timestamp to 00:15 if your server is running on French time

                        Jürgen HubertJ This user is from outside of this forum
                        Jürgen HubertJ This user is from outside of this forum
                        Jürgen Hubert
                        wrote last edited by
                        #17

                        @ratsnakegames

                        Unfortunately, it seems I don't have the permissions to install at.

                        Maybe I'll bother customer service again.

                        Ratsnake GamesR 1 Reply Last reply
                        0
                        • Jürgen HubertJ Jürgen Hubert

                          @ratsnakegames

                          Unfortunately, it seems I don't have the permissions to install at.

                          Maybe I'll bother customer service again.

                          Ratsnake GamesR This user is from outside of this forum
                          Ratsnake GamesR This user is from outside of this forum
                          Ratsnake Games
                          wrote last edited by
                          #18

                          @juergen_hubert You don't have root access? Does `sudo apt install at` work?

                          Jürgen HubertJ 1 Reply Last reply
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                          • Ratsnake GamesR Ratsnake Games

                            @juergen_hubert You don't have root access? Does `sudo apt install at` work?

                            Jürgen HubertJ This user is from outside of this forum
                            Jürgen HubertJ This user is from outside of this forum
                            Jürgen Hubert
                            wrote last edited by
                            #19

                            @ratsnakegames

                            Nope, this seems to be restricted by the hosting provider.

                            1 Reply Last reply
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