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Wandering Adventure Party

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  3. Still trying to figure out my website outages.

Still trying to figure out my website outages.

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mediawikiwordpressfedihelp
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  • Ruxbat! 🍉🦇R Ruxbat! 🍉🦇

    @juergen_hubert RE: log analysis, have you tried ingesting the logs, especially the access logs, into a tool like OpenSearch / Kibana and plotted them histographically? You can also slice them by endpoint, user agent, IP address, and other things that could show a mis-behaving scraper / bot, or some other site "accidentally" DDOSing you. Might be useful if you can't find a batch job that explains the load.

    Jürgen HubertJ This user is from outside of this forum
    Jürgen HubertJ This user is from outside of this forum
    Jürgen Hubert
    wrote last edited by
    #8

    @ruxbat

    I did some scraper analysis last year, and while they are a persistent nuisance, their load tends to vary a lot. The consistency of the time period has led me to suspect that this is an inside problem.

    Ratsnake GamesR 1 Reply Last reply
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    • Ratsnake GamesR Ratsnake Games

      @juergen_hubert i can probably figure out a command that lets you schedule that stuff, one moment

      Ratsnake GamesR This user is from outside of this forum
      Ratsnake GamesR This user is from outside of this forum
      Ratsnake Games
      wrote last edited by
      #9

      @juergen_hubert `echo "top -b -n 5 > processes.txt" | at 23:15` (without the backticks!)

      You might have to install `at` first (with `apt install at` if you're on Ubuntu) and change the timestamp to 00:15 if your server is running on French time

      Ratsnake GamesR Jürgen HubertJ 2 Replies Last reply
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      • Ratsnake GamesR Ratsnake Games

        @juergen_hubert `echo "top -b -n 5 > processes.txt" | at 23:15` (without the backticks!)

        You might have to install `at` first (with `apt install at` if you're on Ubuntu) and change the timestamp to 00:15 if your server is running on French time

        Ratsnake GamesR This user is from outside of this forum
        Ratsnake GamesR This user is from outside of this forum
        Ratsnake Games
        wrote last edited by
        #10

        @juergen_hubert Output should look like this:

        Link Preview Image
        Jürgen HubertJ 1 Reply Last reply
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        • Ratsnake GamesR Ratsnake Games

          @juergen_hubert Output should look like this:

          Link Preview Image
          Jürgen HubertJ This user is from outside of this forum
          Jürgen HubertJ This user is from outside of this forum
          Jürgen Hubert
          wrote last edited by
          #11

          @ratsnakegames

          Thanks! I'll try this on the weekend.

          Ratsnake GamesR 1 Reply Last reply
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          • Jürgen HubertJ Jürgen Hubert

            @ratsnakegames

            Thanks! I'll try this on the weekend.

            Ratsnake GamesR This user is from outside of this forum
            Ratsnake GamesR This user is from outside of this forum
            Ratsnake Games
            wrote last edited by
            #12

            @juergen_hubert Remember to check your system time with `date` before, so your job doesn't end up an hour late or early.

            (France is in the same time zone as Germany! Since you mentioned your server was off by one hour, I assume it is running on UTC. Pretty common for Linux servers.)

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            • Jürgen HubertJ Jürgen Hubert

              @ruxbat

              I did some scraper analysis last year, and while they are a persistent nuisance, their load tends to vary a lot. The consistency of the time period has led me to suspect that this is an inside problem.

              Ratsnake GamesR This user is from outside of this forum
              Ratsnake GamesR This user is from outside of this forum
              Ratsnake Games
              wrote last edited by
              #13

              @juergen_hubert Yeah, that sounds like a solid conclusion.

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              • Jürgen HubertJ Jürgen Hubert

                @ratsnakegames

                # num@period delay(unused) name script...
                #
                # uncomment to purge files older than 7days in TMP
                #1@daily 0 purgetmp find /srv/data/tmp -type f -mtime +7 -delete > /dev/null

                The cron logs are empty.

                Ratsnake GamesR This user is from outside of this forum
                Ratsnake GamesR This user is from outside of this forum
                Ratsnake Games
                wrote last edited by
                #14

                @juergen_hubert In addition, you should also check the crontab for the user that is running the webserver. E. g. `crontab -u apache -l`, assuming your webserver is running under the user `apache`.

                1 Reply Last reply
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                • Jürgen HubertJ Jürgen Hubert

                  Still trying to figure out my website outages.

                  To recap: I have two #MediaWiki wikis and one #WordPress site. And there seems to be _some_ background process which starts soon after 23:00 UTC (or 24:00 in France, where the servers are located) which puts such a strain on the website that I get a lot of "504" errors for a few hours. The exact duration is variable - sometimes it lasts for one or two hours, and sometimes it lasts way into the morning. But I cannot identify what causes it from the Apache logs - there is no clear, consistent trigger to be found there.

                  Last time I asked customer support, they suggested that I check my plugins and background processes. But I don't know enough about website administration to know where to look.

                  For what it's worth, my WordPress website uses the following plugins (all updated to the latest versions):

                  ActivityPub
                  Contact Form 7
                  Include Mastodon Feed
                  JM Twitter Cards
                  Leaflet Map
                  MC4WP: Mailchimp for WordPress
                  TablePress
                  WP DSGVO Tools (GDPR)

                  The site is here:
                  https://sunkencastles.com/

                  The extensions on my wiki can be found here:
                  https://wiki.sunkencastles.com/wiki/Special:Version

                  Does _anyone_ have any idea what kinds of background processes on MediaWiki or WordPress might cause this kind of outage, and how I could check it?

                  #FediHelp

                  Derk-Jan 💙💛🇺🇦T This user is from outside of this forum
                  Derk-Jan 💙💛🇺🇦T This user is from outside of this forum
                  Derk-Jan 💙💛🇺🇦
                  wrote last edited by
                  #15

                  @juergen_hubert 504 means that the server in front of mediawiki (the http gateway that handles https encryption for instance) cannot reach mediawiki.
                  Is this shared infra, or isolated ?

                  Jürgen HubertJ 1 Reply Last reply
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                  • Derk-Jan 💙💛🇺🇦T Derk-Jan 💙💛🇺🇦

                    @juergen_hubert 504 means that the server in front of mediawiki (the http gateway that handles https encryption for instance) cannot reach mediawiki.
                    Is this shared infra, or isolated ?

                    Jürgen HubertJ This user is from outside of this forum
                    Jürgen HubertJ This user is from outside of this forum
                    Jürgen Hubert
                    wrote last edited by
                    #16

                    @TheDJ

                    I am paying gandi.net for hosting VMs.

                    1 Reply Last reply
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                    • Ratsnake GamesR Ratsnake Games

                      @juergen_hubert `echo "top -b -n 5 > processes.txt" | at 23:15` (without the backticks!)

                      You might have to install `at` first (with `apt install at` if you're on Ubuntu) and change the timestamp to 00:15 if your server is running on French time

                      Jürgen HubertJ This user is from outside of this forum
                      Jürgen HubertJ This user is from outside of this forum
                      Jürgen Hubert
                      wrote last edited by
                      #17

                      @ratsnakegames

                      Unfortunately, it seems I don't have the permissions to install at.

                      Maybe I'll bother customer service again.

                      Ratsnake GamesR 1 Reply Last reply
                      0
                      • Jürgen HubertJ Jürgen Hubert

                        @ratsnakegames

                        Unfortunately, it seems I don't have the permissions to install at.

                        Maybe I'll bother customer service again.

                        Ratsnake GamesR This user is from outside of this forum
                        Ratsnake GamesR This user is from outside of this forum
                        Ratsnake Games
                        wrote last edited by
                        #18

                        @juergen_hubert You don't have root access? Does `sudo apt install at` work?

                        Jürgen HubertJ 1 Reply Last reply
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                        • Ratsnake GamesR Ratsnake Games

                          @juergen_hubert You don't have root access? Does `sudo apt install at` work?

                          Jürgen HubertJ This user is from outside of this forum
                          Jürgen HubertJ This user is from outside of this forum
                          Jürgen Hubert
                          wrote last edited by
                          #19

                          @ratsnakegames

                          Nope, this seems to be restricted by the hosting provider.

                          1 Reply Last reply
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